| Service quality using text mining: Measurement and Consequences |
Bz:190 |
OR/MS / 63 / 5-6 / 373 |
| The political boundaries of ethnic divisions |
Bz:270 |
OR/MS / 63 / 3-4 / 223 |
| The customer may not always be right: Customer compatibility and service performance |
Bz:190 |
OR/MS / 63 / 1-2 / 71 |
| Only when others are watching: The contingent efforts of high status group members |
Bz:130 |
OR/MS / 61 / 5-6 / 381 |
| Why managers do not seek voice from employees: The importance of managers’ personal control and long-term orientation |
Bz:100 |
OR/MS / 61 / 3-4 / 209 |
| Gender composition and group confidence judgment: The perils of all-male groups |
Bz:130 |
OR/MS / 60 / 5-6 / 367 |
| Immediate and long-term benefits of in-store return experience |
Bz:130 |
OR/MS / 60 / 5-6 / 371 |
| Mandates of dishonesty: The psychological and social costs of mandated attitude expression |
Bz:130 |
OR/MS / 60 / 3-4 / 215 |
| Media framing the reception of unmanned aerial vehicles
in the United States of America |
Bz:250 |
OR/MS / 58 / 3 / 207 |
| How governance misalignment and
outsourcing capability impact performance |
Bz:130 |
OR/MS / 58 / 1-2 / 67 |
| The long-run effects of labor migration on human capital
formation in communities of origin |
Bz:220 |
OR/MS / 57 / 5-6 / 455 |
| The squeaky wheel gets the grease: An empirical analysis
of customer voice and firm intervention on twitter |
Bz:100 |
OR/MS / 57 / 4 / 337 |
| Can private money buy public science? Disease group lobbying
and Federal funding for biomedical research |
Bz:220 |
OR/MS / 57 / 3 / 215 |
| Cooperation, but no reciprocity:
Individual strategies in the repeated prisoner’s dilemma |
Bz:130 |
OR/MS / 56 / 5-6 / 469 |
| Going off script: How managers make sense
of the ending of their careers |
Bz:130 |
OR/MS / 56 / 5-6 / 471 |
| Psychological profiling of world leaders |
Bz:130 |
OR/MS / 56 / 3 / 221 |
| Does social proximity enhance business partnerships?
Theory and evidence from ethnicity’s role in U.S. venture capital |
Bz:100 |
OR/MS / 55 / 5-6 / 473 |
| Repairing breaches with rules: Maintaining institutions in the face of everyday disruptions |
Bz:130 |
OR/MS / 55 / 1-2 / 69 |
| Understanding China’s urban pollution dynamics |
Bz:270 |
OR/MS / 55 / 1-2 / 73 |
| Constructing a climate change logic: An institutional perspective on the “tragedy of the commons” |
Bz:240 |
OR/MS / 54 / 5-6 / 469 |
| Passenger profiling and screening for aviation security in the presence of strategic attackers |
Bz:220 |
OR/MS / 54 / 4 / 335 |
| Income inequality, equality of opportunity and intergenerational mobility |
Bz:220 |
OR/MS / 54 / 3 / 221 |
| The microevolution of routines: How problem solving and
social preferences interact |
Bz:130 |
OR/MS / 54 / 1-2 / 59 |
| Love, hate, ambivalence, or indifference? A conceptual examination of workplace crimes and organizational identification |
Bz:130 |
OR/MS / 54 / 1-2 / 63 |
| Modeling consumer learning from online product reviews |
Bz:140 |
OR/MS / 54 / 1-2 / 67 |
| The effects of safety discrimination training and frequent
safety observations on safety related behavior |
Bz:130 |
OR/MS / 53 / 5-6 / 495 |
| Asymmetric effects of fashions on the formation and
dissolution of Networks: Board interlocks with internet companies, 1996–2006 |
Bz:110 |
OR/MS / 53 / 4 / 339 |
| Public opinion and executive compensation |
Bz:130 |
OR/MS / 53 / 3 / 221 |
| Typology of the eight domains of discretion in organizations |
Bz:130 |
OR/MS / 53 / 1-2 / 67 |
| Retail shopping typology of American teens |
Bz:140 |
OR/MS / 52 / 5-6 / 469 |
| Testing to prevent bad translation: Brand name conversions in Chinese-English contexts |
Bz:140 |
OR/MS / 52 / 5-6 / 471 |
| Encouraging social innovation in global organizations: Integrating planned and emergent approaches |
Bz:130 |
OR/MS / 51 / 4 / 347 |
| The quality and distribution of teachers under the No Child Left Behind Act |
Bz:220 |
OR/MS / 51 / 4 / 349 |
| To wait or not to wait – and who goes first? Delay management with priority decisions |
Bz:100 |
OR/MS / 51 / 3 / 215 |
| An effective two-finger, two-stage biometric strategy for the US-VISIT program |
Bz:270 |
OR/MS / 50 / 1-2 / 49 |
| A preliminary investigation of the reinforcement function of signal detections in simulated baggage screening: Further support for the vigilance reinforcement hypothesis |
Bz:000 |
OR/MS / 49 / 3 / 221 |
| When the market misleads: Stock prices, firm behavior and industry evolution |
Bz:110 |
OR/MS / 47 / 4 / 395 |
| Antecedents and consequences of group potency: A study of self-managing service teams |
Bz:130 |
OR/MS / 47 / 1 / 41 |
| Sustainable cities: Safety and security |
Bz:220 |
OR/MS / 46 / 6 / 631 |
| How to fall in love with your home town |
Bz:220 |
OR/MS / 46 / 6 / 633 |
| Quantitative guidelines for urban sustainability |
Bz:220 |
OR/MS / 46 / 5 / 513 |
| Urbanization in developing countries: Current trends, future projections and key challenges for sustainability |
Bz:220 |
OR/MS / 46 / 5 / 517 |
| IT human resource management configurations and IT turnover: Theoretical synthesis and empirical analysis |
Bz:160 |
OR/MS / 46 / 4 / 405 |
| Undocumented immigration and host-country welfare: Competition across segmented labor markets |
Bz:270 |
OR/MS / 46 / 4 / 407 |
| Is there a market for virtue? The business case for corporate social responsibility |
Bz:110 |
OR/MS / 46 / 3 / 279 |
| Market orientation in a multiple stakeholder orientation context: Implications for marketing capabilities and assets |
Bz:140 |
OR/MS / 46 / 3 / 281 |
| Personalized pricing and quality differentiation |
Bz:140 |
OR/MS / 46 / 3 / 283 |
| Eliciting informative feedback: The peer-prediction method |
Bz:130 |
OR/MS / 46 / 2 / 151 |
| Can customer satisfaction decrease price sensitivity in business-to-business markets |
Bz:140 |
OR/MS / 46 / 2 / 155 |
| Industrial sellers’ relational behavior: Relational styles and their impact on relationship quality |
Bz:140 |
OR/MS / 46 / 1 / 47 |
| Crafting brand authenticity: The case of luxury wines |
Bz:140 |
OR/MS / 46 / 1 / 49 |
| Attribute beliefs and spending as antecedents to shopping value |
Bz:140 |
OR/MS / 45 / 4 / 393 |
| Knowledge networks as channels and conduits: The effects of spillovers in the Boston biotechnology community |
Bz:100 |
OR/MS / 44 / 6 / 637 |
| The product-specific nature of impulse buying tendency |
Bz:140 |
OR/MS / 44 / 2 / 155 |
| The role of cultural clustering in attracting new immigrants |
Bz:220 |
OR/MS / 44 / 2 / 157 |
| Negative effect: The dark side of retailing |
Bz:140 |
OR/MS / 44 / 1 / 41 |
| Why is there so little money in US politics? |
Bz:270 |
OR/MS / 43 / 6 / 633 |
| Cultural values and important possessions: A cross-cultural analysis |
Bz:100 |
OR/MS / 43 / 5 / 521 |
| Anatomy of the anatomy of racial inequality |
Bz:130 |
OR/MS / 43 / 4 / 387 |
| Micromotives in global environmental policy |
Bz:240 |
OR/MS / 43 / 3 / 279 |
| Why customers stay: Measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes |
Bz:140 |
OR/MS / 43 / 2 / 149 |
| Human issues in service design |
Bz:130 |
OR/MS / 43 / 1 / 39 |
| How could we ever believe science is not political? |
Bz:000 |
OR/MS / 42 / 6 / 631 |
| Learning and forgetting: Modeling optimal product sampling over time |
Bz:140 |
OR/MS / 42 / 4 / 393 |
| Conceptual and operational aspects of brand loyalty: An empirical investigation |
Bz:140 |
OR/MS / 42 / 4 / 399 |
| Managerial allocation of time and effort: The effects of interruptions |
Bz:130 |
OR/MS / 42 / 3 / 271 |
| A study of life events and changes in patronage preferences |
Bz:140 |
OR/MS / 42 / 3 / 275 |
| Intervention methodology for complex problems: The FAcT-Mirror method |
Bz:000 |
OR/MS / 42 / 2 / 159 |
| Relationality in organizational research: Exploring The Space Between |
Bz:130 |
OR/MS / 41 / 5 / 529 |
| Does relationship marketing pay? An empirical investigation of relationship marketing practices in hospitals |
Bz:140 |
OR/MS / 40 / 5 / 509 |
