| Behavior-based quality discrimination |
Bc:130 |
OR/MS / 63 / 5-6 / 369 |
| Do customer emotions affect agent speed? An empirical study of emotional load in online customer contact centers |
Bd:130 |
OR/MS / 63 / 5-6 / 371 |
| The Bayesian prophet: A low-regret framework for online decision making |
Ea:130 |
OR/MS / 63 / 5-6 / 399 |
| The wisdom of the crowd when acquiring information is costly |
Fa:130 |
OR/MS / 63 / 5-6 / 423 |
| Does online training work in retail? |
Fa:130 |
OR/MS / 63 / 5-6 / 425 |
| Between home and work: Commuting as an opportunity for role transitions |
Ba:130 |
OR/MS / 63 / 3-4 / 205 |
| A large-scale comparative study of informal social networks in firms |
Bc:130 |
OR/MS / 63 / 3-4 / 209 |
| The psychology of second guesses: Implications for the wisdom of the inner crowd |
Bc:130 |
OR/MS / 63 / 3-4 / 211 |
| Creating exercise habits using incentives: The trade-off between flexibility and routinization |
Bd:130 |
OR/MS / 63 / 3-4 / 213 |
| Team incentives, social cohesion and performance: A natural field experiment |
Bd:130 |
OR/MS / 63 / 3-4 / 217 |
| Shopping activity at warehouse club stores and its competitive and network density implications |
Cc:130 |
OR/MS / 63 / 3-4 / 227 |
| Social media, news consumption and polarization: Evidence from a field experiment |
Fc:130 |
OR/MS / 63 / 3-4 / 261 |
| How stress affects performance and competitiveness across gender |
Bd:130 |
OR/MS / 63 / 1-2 / 63 |
| Task selection and workload: A focus on completing easy tasks hurts performance |
Bd:130 |
OR/MS / 63 / 1-2 / 67 |
| Last-place aversion in queues |
Dd:130 |
OR/MS / 63 / 1-2 / 95 |
| How pair programming influences team performance: The role
of backup behavior, shared mental models and task novelty |
Bc:130 |
OR/MS / 62 / 5-6 / 365 |
| To wait or not to wait: The theory and practice of ticket queues |
Dd:130 |
OR/MS / 62 / 5-6 / 397 |
| Peer effects of corporate social responsibility |
Az:130 |
OR/MS / 62 / 3-4 / 181 |
| Whistle blowing, forced CEO turnover and misconduct: The role of socially minded employees and directors |
Az:130 |
OR/MS / 62 / 3-4 / 185 |
| Corporate social responsibility and firm risk: Theory and empirical evidence |
Az:130 |
OR/MS / 62 / 1-2 / 29 |
| It is time to get some rest |
Bc:130 |
OR/MS / 62 / 1-2 / 33 |
| On the emergence of collective psychological ownership in new creative teams |
Bc:130 |
OR/MS / 62 / 1-2 / 35 |
| Probabilistic analysis of rumor-spreading time |
Ee:130 |
OR/MS / 62 / 1-2 / 99 |
| Internet addiction: When the positive emotions are not so positive |
Fc:130 |
OR/MS / 62 / 1-2 / 113 |
| Employee learning from failure: A team-as-resource perspective |
Bc:130 |
OR/MS / 61 / 5-6 / 365 |
| Get noticed and die trying: Signals, sacrifice and the production of Face Time in distributed work |
Bd:130 |
OR/MS / 61 / 5-6 / 369 |
| When you work with a Superman, will you also fly? An empirical study of the impact of coworkers on performance |
Bd:130 |
OR/MS / 61 / 5-6 / 373 |
| The performance measurement trap |
Bd:130 |
OR/MS / 61 / 5-6 / 377 |
| Only when others are watching: The contingent efforts of high status group members |
Bz:130 |
OR/MS / 61 / 5-6 / 381 |
| Declining job quality in the United States: Explanations and evidence |
Ag:130 |
OR/MS / 61 / 3-4 / 183 |
| Customer learning in call centers from previous waiting experiences |
Bc:130 |
OR/MS / 61 / 3-4 / 193 |
| The lasting benefits of teams: Tie vitality after teams disband |
Bc:130 |
OR/MS / 61 / 3-4 / 197 |
| Severe air pollution and labor productivity: Evidence from two industrial towns in China |
Bd:130 |
OR/MS / 61 / 3-4 / 205 |
| Slack time and innovation |
Af:130 |
OR/MS / 61 / 1-2 / 19 |
| Starstruck: How hiring high-status employees affects incumbents’ performance |
Bd:130 |
OR/MS / 61 / 1-2 / 31 |
| Worker absenteeism: Peer influences, monitoring and job flexibility |
Bd:130 |
OR/MS / 61 / 1-2 / 35 |
| Where do stars come from? The role of star vs. nonstar collaborators in creative settings |
Bd:130 |
OR/MS / 61 / 1-2 / 39 |
| Investigating the moderating effects of perceived technological change on sales force acceptance |
Ag:130 |
OR/MS / 60 / 5-6 / 353 |
| Gender composition and group confidence judgment: The perils of all-male groups |
Bz:130 |
OR/MS / 60 / 5-6 / 367 |
| Immediate and long-term benefits of in-store return experience |
Bz:130 |
OR/MS / 60 / 5-6 / 371 |
| Managing queuing systems where capacity is random and customers are impatient |
Dd:130 |
OR/MS / 60 / 5-6 / 393 |
| Sentiment manipulation in online platforms: An analysis of movie tweets |
Eg:130 |
OR/MS / 60 / 5-6 / 413 |
| Elite colleges and upward mobility to top jobs and top incomes |
Ez:130 |
OR/MS / 60 / 5-6 / 421 |
| The impact of user personality traits on word of mouth: Text-mining social media platforms |
Fc:130 |
OR/MS / 60 / 5-6 / 437 |
| Channels of impact: User reviews when quality is dynamic and managers respond |
Fc:130 |
OR/MS / 60 / 5-6 / 441 |
| When more is less: Field evidence on unintended consequences of multitasking |
Bc:130 |
OR/MS / 60 / 3-4 / 201 |
| Noise as signal in learning from rare events |
Bd:130 |
OR/MS / 60 / 3-4 / 207 |
| Tasks interrupted: How anticipating time pressure on resumption of an interrupted task causes attention residue and low performance on interrupting tasks and how a “ready-to-resume” plan mitigates the effects |
Bd:130 |
OR/MS / 60 / 3-4 / 211 |
| Mandates of dishonesty: The psychological and social costs of mandated attitude expression |
Bz:130 |
OR/MS / 60 / 3-4 / 215 |
| Incentives for prosocial behavior: The role of reputations |
Fc:130 |
OR/MS / 60 / 3-4 / 263 |
| Social origins of great strategies |
Af:130 |
OR/MS / 60 / 1-2 / 31 |
| Smart or diverse start-up teams? Evidence from a field experiment |
Bc:130 |
OR/MS / 60 / 1-2 / 49 |
| Why do people give? Testing pure and impure altruism |
Bc:130 |
OR/MS / 59 / 5-6 / 385 |
| The effect of calorie posting regulation on consumer opinion:
A flexible latent Dirichlet allocation model with informative priors |
Ea:130 |
OR/MS / 59 / 5-6 / 471 |
| Lying aversion and the size of the lie |
Ef:130 |
OR/MS / 59 / 5-6 / 481 |
| Brand loyalty versus store loyalty: Consumers’ role in determining dependence structure of supplier-retailer dyads |
Ac:130 |
OR/MS / 59 / 3-4 / 195 |
| Work-education mismatch: An endogenous theory of professionalization |
Ba:130 |
OR/MS / 59 / 3-4 / 209 |
| Gender quotas and the crisis of the mediocre man: Theory and evidence from Sweden |
Bd:130 |
OR/MS / 59 / 3-4 / 213 |
| Understanding the inner muse: Integrating the creative self-efficacy literature |
Bd:130 |
OR/MS / 59 / 3-4 / 217 |
| Team incentives and performance: Evidence from a retail chain |
Bd:130 |
OR/MS / 59 / 3-4 / 221 |
| People skills: Building the perfect team – A change management perspective |
Bd:130 |
OR/MS / 59 / 3-4 / 225 |
| Behavior-based pricing, production efficiency and quality differentiation |
Fa:130 |
OR/MS / 59 / 1-2 / 151 |
| Do unions affect innovation? |
Af:130 |
OR/MS / 58 / 5-6 / 439 |
| Growing apart: The changing firm-size wage
premium and its inequality consequences |
Az:130 |
OR/MS / 58 / 5-6 / 457 |
| Open source project success: Resource access, flow and integration |
Bd:130 |
OR/MS / 58 / 5-6 / 473 |
| Born leaders: Political selection and
the relative age effect in the US Congress |
Bd:130 |
OR/MS / 58 / 5-6 / 477 |
| When the meaning of work has disappeared: Experimental evidence on employees’ performance and emotions |
Bd:130 |
OR/MS / 58 / 5-6 / 481 |
| Bundled payment vs. fee-for-service:
Impact of payment scheme on performance |
Bd:130 |
OR/MS / 58 / 5-6 / 485 |
| Why can some service employees provide service
of a consistently high quality while others cannot? |
Bd:130 |
OR/MS / 58 / 5-6 / 489 |
| Stretch goals and the distribution of organizational performance |
Bd:130 |
OR/MS / 58 / 5-6 / 493 |
| Influence of workplace ostracism on employee voice behavior |
Bd:130 |
OR/MS / 58 / 5-6 / 497 |
| Does social interaction improve learning outcomes?
Evidence from field experiments on massive open online courses |
Bf:130 |
OR/MS / 58 / 5-6 / 499 |
| Trustworthiness of online group buying websites in India:
A comparative assessment of consumer perception |
Fc:130 |
OR/MS / 58 / 5-6 / 549 |
| Teamwork quality and project success in software development:
A survey of agile developing teams |
Fe:130 |
OR/MS / 58 / 5-6 / 553 |
| Information sampling, belief synchronization
and collective illusions |
Bc:130 |
OR/MS / 58 / 4 / 321 |
| When the boss Is away: Manager-worker separation and worker
performance in a multi-site software maintenance organization |
Bd:130 |
OR/MS / 58 / 4 / 333 |
| The new life cycle of women’s employment: Disappearing humps, sagging middles, expanding tops |
Ba:130 |
OR/MS / 58 / 3 / 201 |
| Call center staffing: Service-level constraints and index priorities |
Db:130 |
OR/MS / 58 / 3 / 227 |
| Simultaneous or sequential?
Search strategies in the U.S. auto insurance industry |
Fc:130 |
OR/MS / 58 / 3 / 255 |
| Organizational structure and performance feedback: Centralization, aspirations and termination decisions |
Ag:130 |
OR/MS / 58 / 1-2 / 25 |
