| Blueprinting the service company – Managing service processes efficiently |
Ac:190 |
603 |
| Urban security in perspective |
Af:250 |
607 |
| First responders: Problems and solutions: Communications |
Af:250 |
611 |
| Productivity effects of organizational change: Microeconometric evidence |
Ag:100 |
615 |
| Change management: Implementation of a process oriented management system based on business ideas and values in a high technology company |
Ag:100 |
619 |
| On the relationship between organizational complexity and organizational structuration |
Ag:100 |
623 |
| E-enabled closed-loop supply chains |
Ah:100 |
625 |
| Supply loops and their constraints: The industrial ecology of recycling and reuse |
Ah:100 |
629 |
| Out of sight, out of sync: Understanding conflict in distributed teams |
Bc:130 |
631 |
| Interteam coordination, project commitment and teamwork in multiteam R&D projects: A longitudinal study |
Bc:170 |
633 |
| Exploring organizationally directed citizenship behavior: Reciprocity or “it’s my job”? |
Bd:100 |
635 |
| Knowledge networks as channels and conduits: The effects of spillovers in the Boston biotechnology community |
Bz:100 |
637 |
| Tabu search for fuzzy optimization and applications |
Cb:000 |
641 |
| Ship routing and scheduling: Status and perspectives |
Cc:120 |
645 |
| A route-directed hybrid genetic approach for the vehicle routing problem with time windows |
Cc:120 |
649 |
| Optimal ordering policy with backordering for products of imperfect quality |
Cd:110 |
653 |
| Simulation-based performance evaluation of transport vehicles at automated container terminals |
Cg:100 |
655 |
| The Canadian Pacific Railway transforms operations by using models to develop its operating plans |
Cg:250 |
659 |
| Balancing freedom and security in the Patriot Act 2001: A mathematical model |
Cz:270 |
663 |
| Firm size, performance and CEO pay: Evidence from a group of American quality companies |
Db:110 |
667 |
| New measurement scales for evaluating perceptions of the technology-mediated customer service experience |
Db:130 |
669 |
| Rapid prototyping of real-time control laws for complex mechatronic systems: A case study |
Dz:150 |
673 |
| Ancient Greeks’ practices and contributions in public and entrepreneurship decision making |
Ea:000 |
675 |
| Different approaches to fuzzy clustering of incomplete datasets |
Ec:000 |
679 |
| Validating fuzzy multicriteria analysis using fuzzy clustering |
Ec:000 |
681 |
| Evaluating feature selection methods for learning in data mining applications |
Ee:000 |
685 |
| Re-exploring the relationship between flexibility and the external environment |
Ef:000 |
687 |
| A holistic framework of e-business strategy: The case of Haier in China |
Fa:100 |
689 |
| Diagonal recurrent neural networks for a walking robot |
Fb:150 |
691 |
| Estimating natural gas liquid pipeline contents using neural and statistical networks |
Fb:250 |
693 |
| Web page feature selection and classification using neural networks |
Fc:160 |
695 |
| Investors’ resource commitments and information reporting systems: Control in international joint ventures |
Fd:160 |
697 |
| The researcher’s challenge: Building a credible literature review using electronic databases |
Fe:160 |
701 |
| Author Index |
|
713 |
| Subject Index |
|
718 |
