Category: 430 (Specific tool implementations)

Title Cat:App Page
Risk analysis in certification process in the field of energy construction: Case in Latvia 430:Y QCAS / 65 / 5-6 / 417
Effectivity of quality methods used on the shop floor of a serial production – how important is Poka Yoke? 430:Y QCAS / 65 / 5-6 / 419
Increasing accuracy of the Kano model – A case study 430:Y QCAS / 65 / 3-4 / 233
Testing the EFQM model as a framework to measure a company’s procurement performance 430:Y QCAS / 65 / 3-4 / 237
Relative contributions of product quality and service quality in the automobile industry 430:S QCAS / 64 / 1-2 / 79
Designing lean processes with improved service quality: An application in financial services 430:S QCAS / 63 / 5-6 / 431
Emerging megatrends in quality engineering and the “New5S” response 430:Y QCAS / 62 / 1-2 / 73
The effect of creating new secondary health services on patients’ perceptions: a Kano service quality analysis approach 430:Y QCAS / 61 / 4 / 361
A learning alliance for robust design in product development: The case of Volvo 3P and Chalmers University of Technology 430:M QCAS / 61 / 3 / 243
The Toyota Way model: An alternative framework for lean construction 430:M QCAS / 60 / 5-6 / 519
At your fingertips: Combining cause and effect diagrams and check sheets aids problem-solving efforts 430:Y QCAS / 60 / 1-2 / 61
Diagnostic quality problem solving: A conceptual framework and six strategies 430:Y QCAS / 59 / 5-6 / 459
The effect of corporate culture and total quality management on construction project performance in Taiwan 430:Z QCAS / 56 / 3 / 235
Building from the basics: Master these quality tolls and do your job better 430:Y QCAS / 54 / 3 / 229
Quality control of wastewater treatment: A new approach 430:S QCAS / 53 / 6 / 581
It all ties together: CSX team’s project curtails fuel consumption, saves company millions 430:Y QCAS / 53 / 6 / 583
Beyond PDCA – A new process management model 430:Y QCAS / 52 / 3 / 303
Simple tools for complex systems 430:Y QCAS / 52 / 1 / 71
Root cause analysis: A framework for tool selection 430:A QCAS / 51 / 3 / 279
SERVQUAL: Its applicability in electronic commerce B2C 430:M QCAS / 51 / 3 / 281
Reduction in delay in procurement of materials using Six Sigma philosophy 430:Y QCAS / 51 / 2 / 209
Performance measures and quality tools in Portuguese small and medium enterprises: Survey results 430:Y QCAS / 50 / 6 / 667
Using quality management tools to enhance feedback from student evaluations 430:Y QCAS / 50 / 4 / 429
Critical success factors for controlling and managing hospital errors 430:B QCAS / 49 / 5 / 541
Quality improvement by reducing variation: A case study 430:Y QCAS / 49 / 4 / 429
Management tools for SMEs 430:Y QCAS / 49 / 4 / 431
Transforming quality for development 430:Y QCAS / 49 / 3 / 303
Measuring the quality of university computer labs using SERVQUAL: A longitudinal study 430:Y QCAS / 49 / 1 / 73
The role of quality tools in improving satisfaction with government 430:A QCAS / 48 / 5 / 533
Adoption of a quality assurance scheme and its effect on firm performance: A study of Greek firms implementing ISO 9000 430:Y QCAS / 48 / 3 / 289
A hospital case study supporting workforce culture re-engineering 430:B QCAS / 48 / 2 / 179
A probabilistic approach to measure hotel quality 430:S QCAS / 47 / 6 / 665
Implementing the ISO 9000 standards in Turkey: A study of large companies’ satisfaction with ISO 9000 430:Y QCAS / 47 / 2 / 171
Quality-related action programs: Their impact on quality performance and firm performance 430:Y QCAS / 47 / 1 / 67
Six Sigma beyond manufacturing: A concept for robust management 430:A QCAS / 46 / 4 / 431
Six Sigma, process drift, capability indices and feedback adjustment 430:Y QCAS / 46 / 3 / 307
A discussion of strategies for Six Sigma implementation 430:Y QCAS / 46 / 3 / 309
Evaluating the effectiveness of the New Zealand Academic Audit Unit: Review and outcomes 430:Y QCAS / 46 / 2 / 187
Continuous quality improvement tools at work: Case studies at the University of Cincinnati 430:Y QCAS / 45 / 5 / 539
Stuff the suggestion box 430:A QCAS / 45 / 1 / 79
Continuous improvement of service operations: Application of service template 430:S QCAS / 45 / 1 / 81
Integrated planning for school and community: The case of Johnston County, North Carolina 430:Z QCAS / 45 / 1 / 83