Riskadjusted cumulative sum charting procedure
based on multiresponses 
119:Y 
185 
Importance sampling in stochastic programming:
A Markov Chain Monte Carlo approach 
210:Y 
187 
Modelbased sampling design for multivariate geostatistics 
210:Y 
189 
Sample size methods for constructing confidence intervals
for intraclass correlation coefficient 
210:Y 
193 
Organisational performance and innovation in the context of a total
quality management philosophy: An empirical investigation 
311:Y 
195 
Change of the quality management culture through
healthpromotion activities? 
313:Y 
199 
Six Sigma diplomacy:
The impact of Six Sigma on national patterns of corporate culture 
314:Y 
201 
What sparks qualitydriven change programmes in notforprofit
service sector? Some evidence from the voluntary sector 
319:Y 
205 
Three decades of continuous improvement 
319:Y 
209 
Modelling continuous improvement maturity in the public sector:
Key stages and indicators 
319:Y 
213 
Multidimensional and mediating relationships between TQM,
role conflict and role ambiguity: A role theory perspective 
339:Y 
217 
Motivations and barriers affecting the implementation
of ISO 14001 in Saudi Arabia: An empirical investigation 
342:A 
221 
Standards as catalyst for national innovation and performance:
A capability assessment framework for latecomer countries 
342:Y 
223 
Impact of ISO 9001 certification cancellation on business
performance: A case study in Slovenian organizations 
343:Y 
227 
Compliance–innovation: Integrating quality and
compliance knowledge and practice 
349:Y 
229 
Improving hospital performance by use of lean techniques:
An action research project in Brazil 
410:B 
233 
The path to excellence of the Portuguese
organisations recognised by the EFQM model 
410:Y 
237 
Towards an extended set of production line performance indicators 
420:Y 
241 
A learning alliance for robust design in product development:
The case of Volvo 3P and Chalmers University of Technology 
430:M 
243 
Resampling calibrated adjusted empirical likelihood 
512:Y 
245 
Higher criticism for largescale inference,
especially for rare and weak effects 
512:Y 
247 
The uncertainty of storm season changes:
Quantifying the uncertainty of autocovariance changepoints 
517:Z 
249 
Analysis of sequence data under
multivariate traitdependent sampling 
519:Y 
251 
Universally optimal designs for two interference models 
520:Y 
253 
Accounting for nonrandomly sampled data in nonlinear regression 
542:Y 
255 
Bayesian inference for multivariate metaregression
with a partially observed withinstudy sample covariance matrix 
549:Y 
257 
Resampling Markov chain Monte Carlo algorithms:
Basic analysis and empirical comparisons 
559:Y 
259 
Hospital service quality preferences among culture diversity 
670:B 
261 
Qualityofserviceaware service selection: A novel approach considering potential service failures and nondeterministic service values 
670:S 
263 
Service quality management and ecosystem theory 
670:S 
267 
How perceived service quality influences students’ satisfaction? Teachers’ and students’ perspectives 
680:T 
269 
Combined analysis of accelerated fixed stress lab and varying stress field data 
830:Y 
271 
Journal Contents 

273 