Multivariate statistical process control based on principal component analysis (MSPCPCA): Some reflections and a case study in an auto body assembly process 
110:Y 
543 
Modified Shewhart charts for high yield processes 
110:Y 
545 
An NP control chart using double inspections 
112:Y 
547 
A twostage cumulative quantity control chart for monitoring Poisson processes 
119:Y 
549 
Assessing process capability based on the lower confidence bound of Cpk for asymmetric tolerances 
120:Y 
551 
Statistical monitoring of a sealing process by means of multivariate accelerometer data 
130:M 
555 
Understanding behavioral sources of process variation following enterprise system deployment 
130:Y 
557 
Probability based estimation theory for respondent driven sampling 
210:Y 
559 
Theoretical measures of relative performance of classifiers for high dimensional data with small sample sizes 
210:Y 
561 
Map Quest: Raytheon’s catalyst technique finds power in organizational networks 
314:Y 
563 
A launch to quality 
314:Z 
565 
An overview of the Shainin SystemTM for quality improvement 
319:Y 
567 
An exploration of how the employeeorganization relationship affects the linkage between perception of developmental human resource practices and employee outcomes 
333:A 
571 
Sharpen your auditing skills 
341:A 
573 
The great debate: Can one process approach apply to QMS and EMS audits? 
341:A 
575 
QMS certification: Down with disillusionment 
342:Y 
577 
Supplier’s involvement and success of radical new product development in new ventures 
350:Y 
579 
Quality control of wastewater treatment: A new approach 
430:S 
581 
It all ties together: CSX team’s project curtails fuel consumption, saves company millions 
430:Y 
583 
Data conformance testing by digital analysis – A critical review and an approach to more appropriate testing 
510:Y 
585 
An efficient sequential optimization approach based on the multivariate expected improvement criterion 
519:Y 
587 
A twostage procedure for comparing hazard rate functions 
519:Y 
589 
Optimal designs for conjoint experiments 
520:Y 
591 
Projection density estimation under an msample semiparametric model 
540:Y 
595 
Splitplot experiments with unusual numbers of subplot runs 
549:Y 
597 
Some simple nonparametric methods to test for perfect ranking in ranked set sampling 
551:Y 
599 
Determinants of customerperceived service quality in fastfood restaurants and their relationship to customer satisfaction and behavioral intentions 
670:S 
601 
Bayesian forecasting of an inhomogeneous Poisson process with applications to call center data 
670:Y 
603 
Conditions that shape the learning curve: Factors that increase the ability and opportunity to learn 
680:A 
605 
Using qualitative data to learn about customer needs: Understanding employer desires when designing an MBA program 
680:T 
607 
Manufacturing vaccines: An illustration of using PAT tools for controlling the cultivation of Bordetella pertussis 
700:B 
609 
Better safe than sorry: Look inward, not just overseas, to prevent product safety mishaps 
810:Y 
611 
K’NEX success: Reliability in supply chain helps toymaker thrive while spate of recalls plays out 
810:Y 
613 
Importance functions for RESTART simulation of highlydependable systems 
810:Y 
615 
MUT of a one out two system with preventive maintenance 
820:Y 
617 
Optimal maintenance service contract negotiation with aging equipment 
840:M 
621 
An empirical, pathoriented approach to software analysis and testing 
850:Y 
625 
Software reliability prediction by soft computing techniques 
850:Y 
627 
Ranking reusability of software components using coupling metrics 
850:Z 
629 
Subject Index 

653 
Author Index 

657 