QCAS / Volume 61 / Issue 4

Title Cat:App Page
CUSUM statistical monitoring of M/M/1 queues and extensions 119:Y 307
Statistical process control methods for monitoring in-house reference standards 190:B 309
Asymptotics for in-sample density forecasting 210:Y 311
Using retrospective sampling to estimate models of relationship status in large longitudinal social networks 210:Y 313
Prioritization of alternatives with analytical hierarchy process plus response latency and web surveys 230:Y 315
Motives, success factors, and planned activities in a community of innovation as a critical mass system 313:Y 317
Six S: Creating an efficient and safer work environment 314:Y 321
An evaluation of effectiveness of the software projects developed through Six Sigma methodology 314:Z 325
Quality quandaries: Realizing strategic focal points at a business school 319:Y 327
Which incremental innovations should we offer? Comparing importance-performance analysis with improvement-gaps analysis 319:Y 331
Quality management and a balanced scorecard as supporting frameworks for a new management model and organizational change 319:Y 335
Reducing the voluntary turnover rate of dispatched employees by the DMAIC process 333:Y 339
Improving the quality of meetings using music 339:Y 343
The revitalising effect of ISO 9001 on dissatisfied customers 342:Y 345
The influence of ISO 9000 certification on process compliance 342:Y 347
Slovenian national excellence award and total quality management deployment in Slovenian companies 343:Y 351
The effects of total quality management and organizational learning on business performance: Evidence from Taiwanese insurance industries 410:M 353
Antecedents of TQM implementation capability: A review with a conceptual model 410:Y 357
The effect of creating new secondary health services on patients’ perceptions: a Kano service quality analysis approach 430:Y 361
The level of management maturity in the Polish food sector and its relation to financial performance 440:Y 363
Confidence interval construction for the Youden index based on partially validated series 511:Y 365
Approximate maximum likelihood estimation of the autologistic model 512:Y 369
An evaluation of empirical Bayes’s estimation of value-added teacher performance measures 512:Y 371
Developing a scalable model to analyze expanding data sets 519:Y 373
Process optimization through designed experiments to achieve consistency in output color of a compounded plastic grade 520:M 375
A hybrid model for combining case–control and cohort studies in systematic reviews of diagnostic tests 529:Y 377
A Gaussian pseudolikelihood approach for quantile regression with repeated measurements 549:Y 379
B-spline approach for failure detection and diagnosis on railway point mechanisms case study 549:Z 381
Employees’ national culture and service quality: An integrative review 670:S 383
What service excellence can learn from business excellence models 670:Y 387
A study on education quality using the Taguchi method 680:T 389
Quality management system for health care and its effectiveness 690:B 391
Binomial reliability demonstration tests with dependent data 810:Y 395
Analysis of an intervention for small unmanned aerial system (SUAS) accidents: A case study involving Simpson’s Paradox 860:Z 397
Journal Contents 399