A distributionfree multivariate control chart 
111:Y 
369 
CUSUM charts with controlled conditional performance
under estimated parameters 
119:Y 
373 
A class of process capability indices for asymmetric tolerances 
130:Y 
377 
Monitoring multivariate process variability
when subgroup size is small 
130:Y 
381 
Practitioner advice: ERLDATA webbased tool
to design and analyze EWMA control charts 
190:Y 
385 
A Phase II nonparametric adaptive exponentially
weighted moving average control chart 
190:Y 
387 
Selfstarting monitoring scheme for Poisson
count data with varying population sizes 
190:Y 
391 
The economic and economicstatistical designs
of Hotelling’s T2 chart on expected average run length 
190:Y 
395 
Robust inference in sample selection models 
210:Y 
397 
Outcomedependent sampling design and inference for Cox’s
proportional hazards model 
210:Y 
399 
Algorithmbased distribution of twosample statistics 
210:Y 
403 
Low resource gage screening 
230:M 
405 
Does more balanced survey response imply less nonresponse bias? 
230:Y 
409 
Quality assurance in the Portuguese census:
The contribution of the balanced scorecard 
230:Y 
413 
A short note on the effect of sample size on the estimation error in Cp 
240:Y 
415 
Weighted inspection sampling methods based on winsorization 
290:Y 
417 
Portfolio risk management using Six Sigma quality principles 
314:Y 
419 
One size does not fit all:
Utilizing quality function deployment for course design 
323:T 
421 
Patient satisfaction with healthcare services: A critical review 
350:B 
425 
The role of strategic planning in implementing
a total quality management framework: An empirical view 
410:Y 
429 
Designing lean processes with improved service quality:
An application in financial services 
430:S 
431 
Prioritizing quality of product and service dimensions with respect
to a productservice system in the public transport sector 
490:S 
435 
Analyzing behavioral big data – Methodological, practical, ethical and moral issues 
510:Y 
437 
Confidence intervals for the twoparameter exponential reliability
with Type II censored data 
511:Y 
439 
Simultaneous confidence intervals for comparisons
of several multinomial samples 
511:Y 
441 
Statistical inference for stochastic processes:
Twosample hypothesis tests 
511:Y 
443 
Improved estimation of population mean in the presence of nonresponse and measurement error 
512:Y 
445 
Generalized variable inference for the expected winning bids 
512:Y 
447 
Understanding variation: Correctly assessing variation
is fundamental to sound decisions 
515:Y 
449 
Variational Bayes with intractable likelihood 
515:Y 
453 
Quality quandaries: Understanding aspects influencing
different types of multiple response optimization 
519:Y 
455 
Bayesian design of experiments for generalized linear models
and dimensional analysis with industrial and scientific application 
520:Y 
457 
Sequential designs for repeatedmeasures experiments 
523:Y 
459 
A solution selection approach to multiresponse surface
optimization based on clustering method 
525:Y 
461 
Trellis plots as visual aids for analyzing split plot experiments 
529:Y 
465 
Estimation of the population size by using
the oneinflated positive Poisson model 
590:Y 
467 
Efficient inventory control for imperfect quality items 
660:M 
469 
SNSQUAL: A social networking site quality model 
690:Y 
473 
Optimizing a complex world: A statistician’s role in decision making 
790:Y 
477 
Multiple objective optimization in reliability demonstration tests 
810:Y 
481 
An improved FMEA method based on the linguistic
weighted geometric operator and fuzzy priority 
820:Y 
483 
Bayesian reliability: Combining information 
820:Y 
487 
Heuristics for managing trainable binary inspection systems 
820:Y 
489 
Field reliability modeling based on twodimensional
warranty data with censoring times 
830:Y 
493 
Estimating a servicelife distribution based on
production counts and a failure database 
830:Y 
497 
Availability and costcentered preventive maintenance scheduling
of continuous operating series systems using multiobjective
genetic algorithm: A case study 
840:Y 
499 
Quality quandaries: Combining engineering and statistics
to assess the probability of an event 
890:Y 
501 
Journal Contents 

503 
Subject Index 

543 
Author Index 

547 