| Monitoring processes with data censored owing to competing risks by using exponentially weighted moving average control charts |
111:Y |
121 |
| Using factor effects analysis to improve statistical process control |
190:Y |
123 |
| Chain-deferred [ChDF (c1, c2)]: Two-phase inspection |
220:Y |
125 |
| Improved attribute acceptance sampling plans in the presence of misclassification error |
220:Y |
127 |
| Best linear invariant estimators using ranked set sampling procedure: Comparative study |
230:Y |
131 |
| A perspective on tensions between external quality assurance requirements and institutional quality assurance development: A case study |
319:T |
133 |
| The long and winding road: The evolution of quality management |
319:Y |
135 |
| Views from below: Academics coping with quality |
319:Y |
137 |
| Kanji’s business scorecard |
329:Y |
139 |
| Redesigning a square peg: Total quality management performance appraisals |
334:Y |
143 |
| Impact of ISO 9000 certification on quality management practices: A comparative study |
342:Y |
147 |
| The impact of ISO certification on the levels of awareness and usage of quality tools and concepts: A survey of Turkish manufacturing companies |
342:Y |
151 |
| First to the top |
343:Y |
153 |
| Stock performance of Malcolm Baldrige National Quality Award winning companies |
343:Y |
157 |
| Customer loyalty and supplier quality competition |
350:S |
159 |
| The relationship between management’s perception of total quality service and customer perceptions of service quality |
350:S |
163 |
| Testing the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs |
350:Y |
167 |
| The asymmetrical and nonlinear effects of store quality attributes on customer satisfaction |
350:Y |
169 |
| The end of quality? |
390:Y |
171 |
| Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis |
410:S |
173 |
| The state of quality management implementation: A cross-sectional study of quality-oriented companies in Hong Kong |
410:Y |
175 |
| A hospital case study supporting workforce culture re-engineering |
430:B |
179 |
| Widening quality gap: A historical interpretation |
440:Y |
181 |
| From audit to assessment: A national perspective on an international issue |
490:T |
185 |
| Quality as politics |
490:T |
187 |
| A new ranked set sample estimator of variance |
515:Y |
189 |
| Regularization and statistical learning theory for data analysis |
519:Y |
193 |
| The role of statistical design of experiments in Six Sigma: Perspectives of a practioner |
520:Y |
195 |
| A two-stage Bayesian model selection strategy for supersaturated designs |
520:Y |
197 |
| Multistratum response surface designs |
525:Y |
201 |
| Robust design: A simple alternative to Taguchi’s parameter design approach |
529:Y |
203 |
| Improving cross-correlation tests through re-sampling techniques |
544:Y |
205 |
| A modified score function estimator for multinomial logistic regression in small samples |
549:Y |
207 |
| Generalized additive multi-mixture model for data mining |
551:Y |
211 |
| Learning from imprecise data: Possibilistic graphical models |
552:Y |
213 |
| Process and product improvement in manufacturing systems with correlated stages |
660:M |
217 |
| Optimal sorting of raw materials, based on the predicted end-product quality |
660:M |
221 |
| Research opportunities in service process design |
670:S |
225 |
| A study on the cognitive and affective components of service quality |
670:S |
229 |
| Delivering quality, safety and security in aviation |
690:Z |
231 |
