| Quality management and organizational context in selected service industries of China |
410:Y |
QCAS / 50 / 3 / 301 |
| Climate for improvement and the effects on performance in Swedish healthcare – A survey in the County Council of Ostergotland |
410:B |
QCAS / 50 / 2 / 165 |
| Current status of total quality management implementation in the Turkish cement industry |
410:M |
QCAS / 50 / 2 / 167 |
| Improving service quality at Honda |
410:S |
QCAS / 50 / 2 / 169 |
| The relationship between TQM practices and quality performance and the role of formal TQM programs: An Australian empirical study |
410:Y |
QCAS / 50 / 2 / 171 |
| Multidimensional quality assessment of multimedia telecommunications systems for enhancing customer satisfaction |
410:Y |
QCAS / 50 / 2 / 173 |
| TQM as a focus for improving overall service performance and customer satisfaction: An empirical study on a public service sector in Malaysia |
410:S |
QCAS / 49 / 6 / 659 |
| An exploratory study on accounting for quality improvement in China |
410:Y |
QCAS / 49 / 6 / 661 |
| Motivation and efficiency of quality management systems implementation: A study of Lithuanian organizations |
410:Y |
QCAS / 49 / 5 / 539 |
| The influence of total quality service age on quality and operational performance |
410:A |
QCAS / 49 / 4 / 417 |
| Can TQM lift a sinking ship? A case study |
410:Y |
QCAS / 49 / 4 / 421 |
| The sustainability and evolution of quality improvement programs – an Australian case study |
410:B |
QCAS / 49 / 4 / 423 |
| Comparative study of Western and Japanese improvement systems |
410:A |
QCAS / 49 / 3 / 301 |
| Quality dimensions, capabilities and business strategy: An empirical study in high-tech industry |
410:Y |
QCAS / 49 / 2 / 173 |
| An empirical taxonomy for quality management systems: A study of the Hong Kong electronics industry |
410:Y |
QCAS / 49 / 1 / 69 |
| Total value management in shipbuilding |
410:M |
QCAS / 48 / 6 / 645 |
| A survey of TQM practices in the Malaysian electrical and electronic industry |
410:Y |
QCAS / 48 / 6 / 647 |
| A study in the efficiency evaluation of total quality management activities in Korean companies |
410:Y |
QCAS / 48 / 6 / 651 |
| A cross-cultural comparison of top management personality for TQM implementation |
410:A |
QCAS / 48 / 5 / 525 |
| TQM readiness level perceived by the administrators working for the central organization of the Ministry of National Education in Turkey |
410:A |
QCAS / 48 / 5 / 527 |
| Implementation obstacles for a work-development-oriented TQM strategy |
410:Y |
QCAS / 48 / 5 / 529 |
| Quality in US manufacturing industries: An empirical study |
410:M |
QCAS / 48 / 4 / 407 |
| Factors relating to the adoption of quality management practices: An analysis for Spanish manufacturing firms |
410:M |
QCAS / 48 / 4 / 411 |
| Employee participation systems in Spain. Past, present and future. |
410:Y |
QCAS / 48 / 4 / 415 |
| TQM adoption by hospitals in Taiwan |
410:B |
QCAS / 48 / 3 / 287 |
| Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis |
410:S |
QCAS / 48 / 2 / 173 |
| The state of quality management implementation: A cross-sectional study of quality-oriented companies in Hong Kong |
410:Y |
QCAS / 48 / 2 / 175 |
| On the use of process management in the third world |
410:Y |
QCAS / 48 / 1 / 75 |
| Al Gore’s initiative of reinventing the government: The real story of total quality management in the federal government |
410:A |
QCAS / 47 / 6 / 659 |
| Organizational quality management in emerging economies |
410:Y |
QCAS / 47 / 6 / 663 |
| Overview of quality management practices in selected Asian countries |
410:Y |
QCAS / 47 / 5 / 527 |
| Total quality management in the West, East and Russia: Are we different? |
410:Y |
QCAS / 47 / 5 / 529 |
| Critical factors for successful total quality management implementation in Turkey: Evidence from the banking sector |
410:S |
QCAS / 47 / 4 / 417 |
| TQM implementation: An empirical examination and proposed generic model |
410:Y |
QCAS / 47 / 4 / 419 |
| A linear structural modelling of total quality management practices in manufacturing companies in Malaysia |
410:Y |
QCAS / 47 / 4 / 421 |
| Total quality management critical success factors, a comparison: The UK versus the USA |
410:Y |
QCAS / 47 / 3 / 309 |
| An empirical study of key elements of total quality-based performance measurement systems: A case study approach in the service industry sector |
410:Y |
QCAS / 47 / 3 / 311 |
| The strategy process of cultural change to implement total quality management: A case study |
410:Y |
QCAS / 47 / 2 / 161 |
| Using the competing values framework to investigate the culture of Qatar industries |
410:Y |
QCAS / 47 / 2 / 163 |
| Cultural influences on total quality management adoption in Chinese enterprises: An empirical study |
410:Y |
QCAS / 47 / 2 / 167 |
| The EFQM excellence model: German experiences with the EFQM approach in health care |
410:B |
QCAS / 47 / 1 / 61 |
| Quality culture in small business: Four case studies |
410:Y |
QCAS / 47 / 1 / 63 |
| A successful TQM project in China |
410:Y |
QCAS / 47 / 1 / 65 |
| Quality management and business performance in hospitals: A search for success parameters |
410:B |
QCAS / 46 / 6 / 651 |
| Quality practices in the manufacturing industry in the UK and Malaysia |
410:M |
QCAS / 46 / 6 / 653 |
| Firm characteristics, total quality management and financial performance |
410:Y |
QCAS / 46 / 6 / 655 |
| The need for the introduction of quality management into Greek health care |
410:B |
QCAS / 46 / 5 / 527 |
| Tire failures, SUV rollovers put quality on trial |
410:M |
QCAS / 46 / 5 / 529 |
| Total quality management practices in manufacturing companies in Malaysia: An exploratory analysis |
410:M |
QCAS / 46 / 4 / 427 |
| Quality: On the threshold or the brink? |
410:Y |
QCAS / 46 / 3 / 305 |
| Implementation of quality programs in developing countries: A Fiji Islands case study |
410:Y |
QCAS / 46 / 2 / 183 |
| Quality improvement in the construction industry: Three systematic approaches |
410:Z |
QCAS / 46 / 2 / 185 |
| Institutional response to the Swedish model of quality assurance |
410:A |
QCAS / 46 / 1 / 65 |
| Institutional response to the Swedish model of quality assurance |
410:A |
QCAS / 46 / 1 / 67 |
| Total quality management: Is it a fad, fashion or fit? |
410:A |
QCAS / 46 / 1 / 69 |
| The influence of organizational structure on the effectiveness of TQM programs |
410:Y |
QCAS / 46 / 1 / 71 |
| Transferring quality management experience to the Russian aerospace industry |
410:M |
QCAS / 45 / 6 / 649 |
| Best practice and performance within northeast manufacturing |
410:M |
QCAS / 45 / 6 / 653 |
| The international transferability of quality assessment systems for higher education: The Turkish experience |
410:T |
QCAS / 45 / 6 / 657 |
| Troubleshooting your activities for excellence |
410:Y |
QCAS / 45 / 6 / 659 |
| Quality issues in lean production implementation: A case study of a French automotive supplier |
410:M |
QCAS / 45 / 5 / 533 |
| Managing the managers: Japanese management strategies in the USA |
410:Y |
QCAS / 45 / 5 / 537 |
| Critical success factors for total quality management implementation in small and medium enterprises |
410:Y |
QCAS / 45 / 4 / 427 |
| History and specifics of the quality movement in France |
410:Y |
QCAS / 45 / 4 / 429 |
| An information systems design framework for facilitating TQM implementation |
410:A |
QCAS / 45 / 3 / 295 |
| A methodology of enhancing profitability through the utilization of experimental design: A catering business case study |
410:S |
QCAS / 45 / 3 / 299 |
| Customer satisfaction at the Sheffield World Congress, 1998 |
410:S |
QCAS / 45 / 3 / 301 |
| Total quality management and higher education: The employer’s perspective |
410:T |
QCAS / 45 / 3 / 303 |
| Leadership strategies for gaining business excellence through total quality management: A Finnish case study |
410:Y |
QCAS / 45 / 3 / 305 |
| Business excellence through quality: Indian experience |
410:Y |
QCAS / 45 / 3 / 307 |
| Quality management in Australian emergency medicine: Translation of theory into practice |
410:B |
QCAS / 45 / 2 / 169 |
| Enablers of total quality management implementation in manufacturing: A case study |
410:M |
QCAS / 45 / 2 / 173 |
| Total quality management in higher education |
410:T |
QCAS / 45 / 2 / 177 |
| Longitudinal analysis of quality management practices in Australian organizations |
410:Y |
QCAS / 45 / 2 / 179 |
| Quality assurance in a lobster processing company: A case study |
410:Z |
QCAS / 45 / 2 / 181 |
| The state of quality management in the Irish manufacturing industry |
410:Y |
QCAS / 45 / 1 / 69 |
| Diffusion and contribution of total quality management: An empirical study in Norway |
410:Y |
QCAS / 45 / 1 / 71 |
