The geometric CUSUM chart with sampling inspection for monitoring fraction defective |
110:Y |
481 |

The autoregressive T2 chart for monitoring univariate autocorrelated processes |
110:Y |
485 |

Relative probability index Crp: An alternative process capability index |
120:Y |
489 |

Process capability indices – A review, 1992-2000 |
120:Y |
491 |

Sociotechnical reasons for the de-evolution of statistical process control |
190:Y |
497 |

Controlling change: Process monitoring and adjustment during transition periods |
190:Y |
499 |

Estimators for a Poisson parameter using ranked set sampling |
210:Y |
501 |

Quality management system design: A visionary approach |
310:Y |
505 |

Sustainability: Enlarging quality’s mission |
319:A |
507 |

Design for Six Sigma: 15 lessons learned |
319:Y |
509 |

Employee selection in a total quality management context: Taking a hard look at a soft issue |
334:A |
511 |

Knowledge dissemination and advancement of organizational excellence |
334:Y |
513 |

Communities of practice and organizational performance |
334:Y |
515 |

Economic impacts of quality awards: Does offering an award bring returns to the state? |
343:A |
517 |

Structural analysis and measurement of customer perceptions, assuming measurement and specification errors |
350:A |
519 |

Customer satisfaction: Some results for European retailing |
350:A |
521 |

Quality management practices and their relationship to buyer’s supplier ratings: A study in the Korean automotive industry |
351:A |
523 |

Overview of quality management practices in selected Asian countries |
410:Y |
527 |

Total quality management in the West, East and Russia: Are we different? |
410:Y |
529 |

A multiple test for comparing two treatments with control: Interval hypotheses approach |
511:Y |
531 |

Coupling Bayesian inference and Monte Carlo methods in error propagation |
512:Y |
535 |

A diagnostic for assessing the influence of cases on the prediction of missing data |
512:Y |
537 |

Variance component testing in multilevel models |
515:Y |
541 |

Experimental designs when there are one or more factor constraints |
520:Y |
545 |

Switching-one-column follow-up experiments for Plackett-Burman designs |
520:Y |
549 |

Sequence-leveled experimental designs at work |
520:Y |
551 |

Regression estimators in extreme and median ranked set samples |
540:Y |
553 |

Flexible regression modeling with adaptive logistic basis functions |
543:Y |
557 |

A study on the effect of power transformation in the ARMA (p, q) model |
544:Y |
561 |

Quality adjusted measures of services in public schools |
630:T |
567 |

The implications of service quality gaps for strategy implementation |
670:S |
569 |

Customer satisfaction: How can I measure it? |
710:A |
571 |

Assessing customer satisfaction with local authority services using SERVQUAL |
710:A |
573 |

A framework for evaluation and prediction of software process improvement success |
730:Y |
575 |

Integrating scenario-based and measurement-based software product assessment |
730:Y |
577 |

The relationship between ISO/IEC 15504 process capability levels, ISO 9001 certification and organization size: An empirical study |
730:Y |
579 |

An empirical evaluation of the ISO/IEC 15504 assessment model |
730:Y |
583 |

Foresight with Delphi surveys in Japan |
740:Y |
587 |

Six Sigma rolled throughput yield |
790:Y |
589 |