| Process control or chaos? |
100:Y |
121 |
| Robustness of the EWMA control chart to non-normality |
110:Y |
125 |
| Shewhart control charts for the scale parameter of a Weibull control variable with fixed and variable sampling intervals |
110:Y |
129 |
| Specification limits, capability indices and process centering in assembly manufacture |
120:M |
133 |
| Total quality management in nonprofit secondary health care |
310:B |
137 |
| More, better, faster from total quality effort |
311:A |
139 |
| A framework for international quality management research: Development and validation of measurement instrument |
311:A |
141 |
| Is quality dead? |
311:A |
143 |
| Integrating business excellence and innovation management: Developing vision, blueprint and strategy for innovation in creative and learning organizations |
312:A |
145 |
| The new competencies of leadership |
312:A |
147 |
| Quality motivation in China: Humanistic and technological |
313:A |
149 |
| Cultivating a quality mind-set |
313:Y |
151 |
| Diffusion of a quality improvement program among allied health professionals |
319:B |
153 |
| A synthesis of quality function deployment and robust design and its application in the medical device industry |
323:B |
155 |
| Benchmarking academic standards in history: An empirical exercise |
324:T |
157 |
| The goose that laid the golden egg? A rhetorical critique of Stephen Covey and the effectiveness movement |
330:A |
159 |
| A study of ISO 9000 process, motivation and performance |
342:Y |
161 |
| Improving service quality within the supply chain: An Australian study |
351:A |
165 |
| Quality management in Australian emergency medicine: Translation of theory into practice |
410:B |
169 |
| Enablers of total quality management implementation in manufacturing: A case study |
410:M |
173 |
| Total quality management in higher education |
410:T |
177 |
| Longitudinal analysis of quality management practices in Australian organizations |
410:Y |
179 |
| Quality assurance in a lobster processing company: A case study |
410:Z |
181 |
| Remember reengineering? The rhetorical appeal of a managerial salvation device |
420:A |
185 |
| Smart alternatives to downsizing |
420:Y |
187 |
| An economic model for clinical quality control |
440:B |
189 |
| How much do we lose on non-quality? |
440:Y |
191 |
| The development of a quality cost model in a telecommunications company |
440:Z |
193 |
| Ye olde total quality management |
490:Y |
195 |
| Measurement: Methods comparisons and linear statistical relationship |
510:Y |
197 |
| Estimating sources of variation: A case study from polyurethane product research |
515:Y |
199 |
| Some risks in the construction and analysis of supersaturated designs |
520:Y |
201 |
| A cautionary note about assessing the fit of logistic regression models |
540:A |
203 |
| Markov Poisson regression models for discrete time series. Part 2: Applications. |
540:Y |
205 |
| Will our educational system be the solution or the problem? |
630:T |
207 |
| Service performance gap: Re-evaluation and redevelopment |
670:S |
209 |
| Some problems when adopting Churchill’s paradigm for the development of service quality measurement scales |
670:S |
213 |
| Theories, complexity and functional testing |
690:Y |
217 |
| The impact of Six Sigma improvement: A glimpse into the future of statistics |
710:Y |
219 |
| Service qualimetrics: The Qualitometro II Method |
710:Y |
223 |
| Electronic brainstorming: The illusion of productivity |
740:Y |
225 |
| Sequential estimation of the guarantee times for systems of several exponential components |
820:Y |
229 |
