| An assessment of the quality of a tourist destination: The case of Nerja, Spain |
690:Y |
QCAS / 55 / 4 / 401 |
| Global customer management programs: How to make them really work |
690:A |
QCAS / 55 / 3 / 273 |
| Knowledge management practices in Indian information technology companies |
690:Y |
QCAS / 55 / 3 / 277 |
| A spatio-temporal methodology for real time biosurveillance |
690:B |
QCAS / 55 / 1-2 / 131 |
| Statistical issues in the assessment of health outcomes in children: A methodological review |
690:B |
QCAS / 55 / 1-2 / 133 |
| Creating social change in a municipality using total quality management approach |
690:Z |
QCAS / 55 / 1-2 / 135 |
| Implementation of relationship quality for CRM performance: Acquisition of BPR learning and organizational learning |
690:A |
QCAS / 54 / 5-6 / 547 |
| Practice what you teach: College promotes, executes sustainable approach to education |
690:Y |
QCAS / 54 / 4 / 379 |
| Predictability of impending online auction business failure: A p-chart analysis |
690:Y |
QCAS / 54 / 4 / 381 |
| A framework for building quality into construction projects – Part I |
690:Y |
QCAS / 54 / 4 / 383 |
| A review of healthcare, public health and syndromic surveillance |
690:B |
QCAS / 54 / 3 / 277 |
| Alliance relationship dynamics: Conflict, structure and control |
690:A |
QCAS / 53 / 4-5 / 477 |
| Exercise a process improvement approach for your own wellness |
690:B |
QCAS / 53 / 4-5 / 479 |
| Exploring the efficacy of healthcare quality practices, employee commitment and employee control |
690:B |
QCAS / 52 / 6 / 681 |
| Evaluation of statistical protocols for quality control of ecosystem carbon dioxide fluxes |
690:Z |
QCAS / 52 / 6 / 683 |
| Quality cycles and the strategic manipulation of value |
690:Y |
QCAS / 52 / 5 / 575 |
| Reducing bias in ecological studies: An evaluation of different methodologies |
690:Y |
QCAS / 52 / 4 / 465 |
| An economic analysis for product and process design |
690:M |
QCAS / 52 / 2 / 229 |
| Medical errors and quality of care: From control to commitment |
690:B |
QCAS / 52 / 1 / 103 |
| Perceived retail crowding and shopping satisfaction: The role of shopping values |
690:Y |
QCAS / 51 / 4 / 455 |
| The relationship between customer satisfaction and shareholder value |
690:Y |
QCAS / 51 / 4 / 459 |
| 6 ways to benefit from customer complaints |
690:A |
QCAS / 51 / 3 / 337 |
| Start-up demonstration tests based on consecutive successes and total failures |
690:M |
QCAS / 51 / 3 / 339 |
| A methodology to synthesize monitoring laws by using quality, security, ecology and productivity criteria |
690:Y |
QCAS / 51 / 3 / 341 |
| Comparing quality of care in non-profit and for-profit nursing homes: A process perspective |
690:B |
QCAS / 51 / 1 / 101 |
| Quality and the scholarship of teaching: Learning from subject review |
690:T |
QCAS / 50 / 5 / 569 |
| Bayesian binary segmentation procedure for detecting streakiness in sports |
690:Z |
QCAS / 50 / 5 / 573 |
| External examiners in new roles: A case study at the Norwegian University of Science and Technology |
690:T |
QCAS / 50 / 4 / 465 |
| Integrating quality management practices with knowledge creation processes |
690:Y |
QCAS / 50 / 3 / 337 |
| Cross-cultural invariance of measures of satisfaction and service quality |
690:B |
QCAS / 50 / 1 / 103 |
| The relationships among quality, value, satisfaction and behavioral intention in health care provide choice: A South Korean study |
690:B |
QCAS / 50 / 1 / 107 |
| Continuous improvements of complex technical systems: A theoretical quality management framework supported by requirements management and health management |
690:Y |
QCAS / 50 / 1 / 109 |
| The role of selection, orientation and training in improving the quality of public college and university boards of trustees in the United States |
690:T |
QCAS / 49 / 6 / 689 |
| Higher education quality assurance organizations in Central and Eastern Europe |
690:T |
QCAS / 49 / 6 / 693 |
| Physical distribution service quality in internet retailing: Service pricing, transaction attributes and firm attributes |
690:Y |
QCAS / 49 / 6 / 695 |
| Environmental uncertainty, strategic orientation and quality management: A contingency model |
690:Y |
QCAS / 49 / 4 / 461 |
| Product robust design and process robust design: Are they the same? (No.) |
690:Y |
QCAS / 49 / 4 / 463 |
| A conceptual framework for total quality management in software organizations |
690:Y |
QCAS / 49 / 4 / 465 |
| Quality management in education: Building excellence and equity in student performance |
690:T |
QCAS / 48 / 5 / 579 |
| Acquiring new technologies and capabilities: A grounded model of acquisition implementation |
690:Y |
QCAS / 48 / 5 / 581 |
| Improving customer service in the real estate industry: A property selection model using Taguchi loss functions |
690:S |
QCAS / 48 / 4 / 461 |
| Delivering quality, safety and security in aviation |
690:Z |
QCAS / 48 / 2 / 231 |
| Connecting the planners and doers |
690:A |
QCAS / 48 / 1 / 93 |
| On today’s menu: Quality |
690:Y |
QCAS / 48 / 1 / 95 |
| Development of a scaling factor identification method using design of experiments for product-family-based product and process design |
690:Y |
QCAS / 47 / 6 / 701 |
| Design for the environment: A quality-based model for green product development |
690:M |
QCAS / 47 / 1 / 103 |
| System of sustainable development indicators: Object-oriented and quality control approaches |
690:Z |
QCAS / 47 / 1 / 105 |
| Supplementary services as a differentiation strategy: An empirical investigation of Lovelock’s model in tourism |
690:S |
QCAS / 46 / 4 / 461 |
| Defining and measuring quality of care: A perspective from US researchers |
690:B |
QCAS / 46 / 3 / 335 |
| Critical success factors in small and medium enterprises: Survey results |
690:M |
QCAS / 46 / 3 / 337 |
| The quality of the student experience: What can institutions learn from data relating to non-completion? |
690:T |
QCAS / 46 / 1 / 99 |
| Buying in and selling out: Quality issues in international student contracting arrangements |
690:Y |
QCAS / 45 / 5 / 579 |
| Theories, complexity and functional testing |
690:Y |
QCAS / 45 / 2 / 217 |