| How to compare small multivariate samples using nonparametric tests |
210:Y |
423 |
| Reliability inference and sample-size determination under double censoring for some two-parameter models |
240:Y |
425 |
| More value to defining quality |
311:Y |
427 |
| Getting to the heart of the debate: TQM and middle manager autonomy |
312:A |
429 |
| The study of the antecedent factors of organizational commitment for high-tech industries in Taiwan |
312:Y |
431 |
| Review of the Australian business excellence framework: A comparison of national strategies for designing, administering and promoting business excellence frameworks |
313:Y |
433 |
| Towards the use of Six Sigma in software development |
314:A |
435 |
| Quality assurance and the use of subject level reference points in the UK |
314:A |
437 |
| Reducing exposed copper on annular rings in a PCB factory through implementation of a Six Sigma project |
314:M |
439 |
| Six Sigma: Definition and underlying theory |
314:Y |
441 |
| Enhancing enterprise information integration using Six Sigma |
314:Y |
445 |
| Quality governance |
314:Y |
447 |
| Theoretical analysis of the Six Sigma methodology |
314:Y |
449 |
| Capability adjustment for gamma processes with mean shift consideration in implementing Six Sigma program |
314:Y |
451 |
| Six Sigma and TQM in Taiwan: An empirical study of discriminate analysis |
314:Y |
455 |
| Applying Six Sigma methodology in constructing the overall quality performance evaluation model: An example of internet game theory |
314:Z |
459 |
| Policy deployment: A review and comparisons of two practices models |
319:Y |
463 |
| Model for establishing a quality culture in a major private security company |
321:A |
465 |
| Planning and controlling business succession planning using quality function deployment |
323:Y |
467 |
| The relationship of performance with soft factors and quality improvement |
324:A |
469 |
| Performance improvement after implementing the balanced scorecard: A large hospital’s experience in Taiwan |
324:B |
471 |
| New product development through multifunctional teamwork: An analysis of development process towards quality excellence |
332:A |
473 |
| The quality of group tacit knowledge |
332:Y |
475 |
| Psychological system for work well-being: On measuring work stress by casual pathway |
333:A |
477 |
| Factors affecting professional job mastery: Quality of study or work experience? |
334:A |
479 |
| An international comparison of the perceptions about the revised ISO 9000 quality system standards |
342:Y |
481 |
| ISO 14000 environmental management system in construction: An examination of its application in Turkey |
342:Z |
483 |
| The impact of Bologna Process on the development of the Greek quality assurance system |
349:Y |
485 |
| Measuring CRM effectiveness: Construct development, validation and application of a process-oriented model |
350:A |
487 |
| An examination of ISO 9000:2000 and supply chain quality assurance |
350:Y |
489 |
| Continuous improvement in the supply chain |
351:A |
493 |
| Competitive advantages created by a cluster collaboration network for supplier management in notebook PC production |
351:M |
495 |
| Signaling quality through specialization |
390:Y |
497 |
| Economic design of an integrated process control procedure with repeated adjustments and EWMA monitoring |
440:Y |
499 |
| An empirical research on the relationship between human capital and innovative capability: A study on Taiwan’s commercial banks |
490:A |
503 |
| The influence of Total Quality Management practices on the transformation of how organisations work |
490:Y |
505 |
| A sequential Bayesian control model for influenza-like illness and early detection of international outbreaks |
512:Y |
507 |
| Order statistics and test duration |
519:Y |
511 |
| Impact of quality on competitive advantage and organizational performance |
600:Y |
515 |
| The role of quality in e-procurement performance: An empirical analysis |
620:Y |
517 |
| A study on medical services quality and its influence upon value of care and patient satisfaction – Focusing upon outpatients in a large-sized hospital |
670:B |
521 |
| Managing service systems with an offline waiting option and customer abandonment |
670:S |
525 |
| The impact of e-service quality, customer satisfaction and loyalty on e-marketing: Moderating effect of perceived Quality |
670:S |
529 |
| A transformation function corresponding to IPA and gap analysis |
670:S |
531 |
| Delighting customers: An exploration into the discriminating factors |
670:S |
533 |
| Building European-level Quality Assurance Structures: Views from Within ENQA |
680:T |
535 |
| Quis custodiet ipsos custodes? The review of the Australian universities quality agency |
680:T |
537 |
| Student satisfaction surveys: The value in taking an historical perspective |
680:T |
539 |
| Regional quality assurance activity in higher education in Southeast Asia: Its characteristics and driving forces |
680:T |
541 |
| How can evaluation fail? The case of Italian universities |
680:T |
543 |
| The causal relationship between service quality, corporate image and adult’s learning satisfaction and loyalty: A study of professional training programmes in Taiwanese vocational institute |
680:T |
545 |
| Implementation of relationship quality for CRM performance: Acquisition of BPR learning and organizational learning |
690:A |
547 |
| Estimating the turning point of a bathtub-shaped failure distribution |
820:Y |
549 |
| A two-stage controlling procedure for the exponential failure process with high reliability |
820:Y |
551 |
| Improving reliability of cooperative concurrent systems with exception flow analysis |
820:Y |
553 |
| Predicating of defects in software developing process |
850:Y |
557 |
| Toward a theory of the linkages between safety and quality |
860:Y |
561 |
| Journal Contents |
|
565 |
| Book Contents |
|
593 |
| Subject Index |
|
595 |
| Author Index |
|
599 |
