| Two charts: Not one |
110:Y |
601 |
| A control chart for the coefficient of variation |
111:Y |
603 |
| Adaptive sampling enhancement for Hotelling’s T2 charts |
111:Y |
605 |
| Merely incidental? Effects of response format on self-reported behavior |
230:Y |
611 |
| Variance estimability and efficiency of a modified systematic sampling |
230:Y |
613 |
| Dropouts on the web: Effects of interest and burden experienced during an online survey |
230:Y |
617 |
| International network of quality assurance agencies in higher education |
310:T |
619 |
| Quality management: The new challenges |
310:Y |
621 |
| The science of Six Sigma |
314:A |
623 |
| The link between Six Sigma and quality culture – An empirical study |
314:Y |
625 |
| Six-Sigma and the revival of TQM |
314:Y |
627 |
| Apply Six Sigma to sales and marketing |
314:Z |
629 |
| Self-assessment against business excellence models: A critique and perspective |
324:A |
631 |
| Evaluating the organizational performance of Taiwanese hospitals using the analytic hierarchy process |
334:Y |
633 |
| Inspection and replenishment policies for systems with inventory record inaccuracy |
351:Y |
635 |
| Pushing quality improvement along supply chains |
359:Y |
637 |
| TQM and higher education: A critical systems perspective on fitness for purpose |
410:T |
639 |
| The impact of TQM implementation on employee’s performance in China – an example of Shanghai Fu-Shing company |
410:Y |
641 |
| Quality improvement and goodwill accumulation in a dynamic duopoly |
490:A |
643 |
| A class of sequential tests for two-sample composite hypotheses |
511:Y |
645 |
| Testing and merging information for effect size estimation |
512:Y |
647 |
| Tests for assessment of agreement using probability criteria |
512:Y |
653 |
| Ethics, confidentiality and data dissemination |
519:Y |
657 |
| Randomization of neighbor balanced generalized Youden designs |
520:Y |
661 |
| On block designs partially balanced for neighboring competition effects |
522:Y |
663 |
| Correlation and regression analysis of the mean and standard deviation of samples of two from a gamma population |
530:Y |
667 |
| Using graphical diagnostics to deal with bad data |
552:Y |
669 |
| The relationship between interpersonal trust, employee satisfaction and employee loyalty |
630:A |
671 |
| Does gender moderate the effects of role stress in frontline service jobs? |
670:S |
673 |
| Improving quality and productivity via stratification: A call center example for forming homogeneous employee groups |
670:S |
675 |
| Contrasting faculty quality views and practices over a five-year interval |
680:T |
677 |
| Quality assurance of cross-border higher education |
680:T |
679 |
| Exploring the efficacy of healthcare quality practices, employee commitment and employee control |
690:B |
681 |
| Evaluation of statistical protocols for quality control of ecosystem carbon dioxide fluxes |
690:Z |
683 |
| Understanding the antecedents to customer loyalty by applying structural equation modeling |
710:Y |
685 |
| Advances in data combination, analysis and collection for system reliability assessment |
820:Y |
687 |
| Assessing the impact from information systems quality |
850:Y |
691 |
| Measuring the usability of software components |
850:Y |
693 |
| Quantifying software performance, reliability and security: An architecture-based approach |
850:Z |
695 |
| Defect prevention in software processes: An action-based approach |
850:Z |
699 |
| Motor vehicle recalls: Trends, patterns and emerging issues |
860:M |
703 |
| Subject Index |
|
713 |
| Author Index |
|
716 |
