| Two hospitals performance |
490:B |
QCAS / 50 / 2 / 181 |
| The impact of operational failures on hospital nurses and their patients |
670:B |
QCAS / 50 / 1 / 89 |
| Fuzzy set theory based decision model for determining market position and developing strategy for hospital service quality |
670:B |
QCAS / 50 / 1 / 91 |
| Cross-cultural invariance of measures of satisfaction and service quality |
690:B |
QCAS / 50 / 1 / 103 |
| The relationships among quality, value, satisfaction and behavioral intention in health care provide choice: A South Korean study |
690:B |
QCAS / 50 / 1 / 107 |
| Statistical power and optimum sample allocation ratio for treatment and control having unequal costs per unit of randomization |
240:B |
QCAS / 49 / 6 / 621 |
| Critical success factors for controlling and managing hospital errors |
430:B |
QCAS / 49 / 5 / 541 |
| The sustainability and evolution of quality improvement programs – an Australian case study |
410:B |
QCAS / 49 / 4 / 423 |
| A low performance-low quality trip in the non-profit healthcare sector in Turkey and a solution |
490:B |
QCAS / 49 / 4 / 437 |
| The resolution of some paradoxes related to reliability and validity |
800:B |
QCAS / 49 / 3 / 337 |
| Making hospitals more transparent |
319:B |
QCAS / 49 / 2 / 155 |
| FMEA – The cure for medical errors |
820:B |
QCAS / 49 / 1 / 105 |
| Sustaining healthcare excellence through performance measurement |
334:B |
QCAS / 48 / 6 / 637 |
| Relationships among quality management, IS use and organizational performance in the health care and non-health care setting |
650:B |
QCAS / 48 / 4 / 453 |
| Are nonrespondents to health surveys less healthy than respondents? |
230:B |
QCAS / 48 / 3 / 261 |
| Benchmarking in Italy: The first case study on personnel motivation and satisfaction in a health business |
324:B |
QCAS / 48 / 3 / 269 |
| TQM adoption by hospitals in Taiwan |
410:B |
QCAS / 48 / 3 / 287 |
| A hospital case study supporting workforce culture re-engineering |
430:B |
QCAS / 48 / 2 / 179 |
| Sample size for testing a proportion in clinical trials: A “two-step” procedure combining power and confidence interval expected width |
240:B |
QCAS / 47 / 6 / 633 |
| Reality check: The identification of service gaps in the NHS |
790:B |
QCAS / 47 / 4 / 449 |
| Continuous quality improvement in small general medical practices: The attitudes of general practitioners and other practice staff |
319:B |
QCAS / 47 / 3 / 275 |
| Completing the audit cycle: The outcomes of audits in mental health services |
341:B |
QCAS / 47 / 2 / 147 |
| Satisfied customers: Profitable customer relationships: Pharmaceutical marketing: How pharmaceutical sales representatives can achieve economic success through relationship management with settled general practitioners – An empirical study |
350:B |
QCAS / 47 / 1 / 45 |
| The EFQM excellence model: German experiences with the EFQM approach in health care |
410:B |
QCAS / 47 / 1 / 61 |
| Judging goodness must come before judging quality – but what is the good of health care? |
319:B |
QCAS / 46 / 6 / 625 |
| Patient satisfaction and priority setting in ambulatory health care |
350:B |
QCAS / 46 / 6 / 635 |
| Quality management and business performance in hospitals: A search for success parameters |
410:B |
QCAS / 46 / 6 / 651 |
| The need for the introduction of quality management into Greek health care |
410:B |
QCAS / 46 / 5 / 527 |
| Fitting population dynamics models to count and cull data using sequential importance sampling |
210:B |
QCAS / 46 / 3 / 253 |
| Between evidence-based practice and total quality management: The implementation of cost-effective care |
670:B |
QCAS / 46 / 3 / 329 |
| Defining and measuring quality of care: A perspective from US researchers |
690:B |
QCAS / 46 / 3 / 335 |
| The conceptual domain of service quality for inpatient nursing services |
670:B |
QCAS / 46 / 2 / 213 |
| Methods of measuring health care service quality |
670:B |
QCAS / 46 / 2 / 215 |
| Quality assurance: The measure of quality culture in a managed care setting |
710:B |
QCAS / 45 / 5 / 583 |
| A synthesis of quality function deployment and robust design and its application in the medical device industry |
323:B |
QCAS / 45 / 3 / 263 |
| Total quality management in nonprofit secondary health care |
310:B |
QCAS / 45 / 2 / 137 |
| Diffusion of a quality improvement program among allied health professionals |
319:B |
QCAS / 45 / 2 / 153 |
| A synthesis of quality function deployment and robust design and its application in the medical device industry |
323:B |
QCAS / 45 / 2 / 155 |
| Quality management in Australian emergency medicine: Translation of theory into practice |
410:B |
QCAS / 45 / 2 / 169 |
| An economic model for clinical quality control |
440:B |
QCAS / 45 / 2 / 189 |