| An investigation of consumer evaluation of authenticity of their company’s CSR engagement |
710:Y |
QCAS / 70 / 1-2 / 107 |
| How can a quantitative analysis of Kano’s model be improved further for better understanding of customer needs? |
710:Y |
QCAS / 70 / 1-2 / 111 |
| Open data for open science in Industry 4.0: In-situ monitoring of quality in additive manufacturing |
710:Y |
QCAS / 70 / 1-2 / 115 |
| An HDP-HMM based approach for tool wear estimation and tool life prediction |
710:M |
QCAS / 68 / 5-6 / 439 |
| Interpreting operator-part interaction in gage repeatability and reproducibility studies |
710:Y |
QCAS / 68 / 3-4 / 263 |
| Double barreled questions: An analysis of the similarity of elements and effects on measurement quality |
710:Y |
QCAS / 67 / 1-2 / 115 |
| Performance measurement of the complaint and failure management process |
710:Y |
QCAS / 66 / 5-6 / 447 |
| Learning to create value through the ‘balanced scorecard’ model: An empirical study |
710:Y |
QCAS / 63 / 1-2 / 145 |
| Estimation of DPMO and EGPMO for higher-the-better
and lower-the-better quality characteristics for quality evaluation |
710:Y |
QCAS / 62 / 5-6 / 539 |
| Measures of success: The role of human factors in lean implementation in healthcare |
710:B |
QCAS / 60 / 1-2 / 127 |
| UCPERF: An urgent care patient satisfaction instrument |
710:B |
QCAS / 60 / 1-2 / 131 |
| Quality measurement in the healthcare supply chain |
710:B |
QCAS / 58 / 1-2 / 127 |
| The role of quality measures in pre- and post-decision analysis
of an organizational change |
710:Y |
QCAS / 58 / 1-2 / 129 |
| Environmental health: Assessing risks to society |
710:Z |
QCAS / 57 / 5-6 / 541 |
| On the science of management with measurement |
710:A |
QCAS / 57 / 3 / 273 |
| Augmented measurement system assessment |
710:Y |
QCAS / 57 / 1-2 / 121 |
| The evaluation of quality attributes of NPO products: A case in medical garments |
710:B |
QCAS / 56 / 4 / 393 |
| Robust design measurement systems |
710:Y |
QCAS / 56 / 1-2 / 145 |
| Development of a performance measurement framework for SMEs |
710:A |
QCAS / 55 / 5-6 / 551 |
| Textile industry indicators for management |
710:A |
QCAS / 55 / 3 / 281 |
| Proposed relationship of TQM and organizational performance using structured equation modeling |
710:A |
QCAS / 55 / 3 / 283 |
| Measuring changes in quality management: An empirical analysis of Japanese manufacturing companies |
710:M |
QCAS / 55 / 1-2 / 137 |
| Understanding the antecedents to customer loyalty by applying structural equation modeling |
710:Y |
QCAS / 52 / 6 / 685 |
| Approving measurement systems when using derived values |
710:Y |
QCAS / 52 / 4 / 467 |
| An investigation of the measurements systems analysis “analytic method” for attribute gages |
710:Y |
QCAS / 51 / 5 / 583 |
| Statistical analysis of geometrical tolerances: A case study |
710:Y |
QCAS / 51 / 3 / 343 |
| An investigation of the measurements systems analysis “analytic method” for attribute gages |
710:Y |
QCAS / 51 / 1 / 103 |
| The dark side of process measurement |
710:Y |
QCAS / 51 / 1 / 105 |
| Estimation of the European customer satisfaction index: Maximum likelihood versus partial least squares. Application to postal services |
710:Y |
QCAS / 50 / 3 / 339 |
| Development and validation of a perceived business quality measurement instrument |
710:Y |
QCAS / 48 / 5 / 585 |
| Measurement system analysis: The usual metrics can be noninformative |
710:M |
QCAS / 48 / 4 / 463 |
| Customer satisfaction: How can I measure it? |
710:A |
QCAS / 47 / 5 / 571 |
| Assessing customer satisfaction with local authority services using SERVQUAL |
710:A |
QCAS / 47 / 5 / 573 |
| Quantifying product appearance |
710:Y |
QCAS / 46 / 4 / 463 |
| Quality assurance: The measure of quality culture in a managed care setting |
710:B |
QCAS / 45 / 5 / 583 |
| Measurements and the knowledge revolution |
710:Y |
QCAS / 45 / 5 / 585 |
| The impact of Six Sigma improvement: A glimpse into the future of statistics |
710:Y |
QCAS / 45 / 2 / 219 |
| Service qualimetrics: The Qualitometro II Method |
710:Y |
QCAS / 45 / 2 / 223 |
