| Staffing many-server queues with impatient customers: Constraint satisfaction in call centers |
Dd:130 |
OR/MS / 50 / 1-2 / 103 |
| Research on the relationship among children’s personality traits, learning attitudes and internet addiction |
Fc:130 |
OR/MS / 50 / 1-2 / 133 |
| Customer loyalty in clusters: Perceived value and satisfaction as antecedents |
Aa:130 |
OR/MS / 49 / 4 / 305 |
| Bottom-of-the-pyramid: Organizational barriers to implementation |
Ag:130 |
OR/MS / 49 / 4 / 325 |
| Psychosocial system for work well-being: On measuring work stress by casual pathway |
Bd:130 |
OR/MS / 49 / 4 / 333 |
| Dirty money: Is there a wage premium for working in a pollution intensive industry? |
Ef:130 |
OR/MS / 49 / 4 / 371 |
| Customization strategies in electronic retailing: Implications of customer purchase behavior |
Fc:130 |
OR/MS / 49 / 4 / 381 |
| Employee alignment with strategic change: A study of strategy-supportive behavior among blue-collar employees |
Af:130 |
OR/MS / 49 / 3 / 197 |
| A general theory of organizational stigma |
Ag:130 |
OR/MS / 49 / 3 / 207 |
| How near-misses influence decision making under risk: A missed opportunity for learning |
Ef:130 |
OR/MS / 49 / 3 / 257 |
| Internet privacy concerns and beliefs about government surveillance – An empirical investigation |
Fc:130 |
OR/MS / 49 / 3 / 263 |
| Impact of peer mentor training on creating and sharing organizational knowledge |
Bf:130 |
OR/MS / 49 / 1-2 / 49 |
| An exploration of how the employee-organization relationship affects the linkage between perception of developmental human resource practices and employee outcomes |
Bd:130 |
OR/MS / 48 / 6 / 561 |
| Bayesian forecasting of an inhomogeneous Poisson process with applications to call center data |
Eb:130 |
OR/MS / 48 / 6 / 589 |
| Acquisition premiums, subsequent workforce reductions and post-acquisition performance |
Ba:130 |
OR/MS / 48 / 4-5 / 393 |
| Don’t take it personally: Exploring cognitive conflict as a mediator of affective conflict |
Bc:130 |
OR/MS / 48 / 4-5 / 397 |
| The pursuit of relevance in management education |
Bd:130 |
OR/MS / 48 / 4-5 / 405 |
| Attitude toward the customer: A study of product returns episodes |
Bd:130 |
OR/MS / 48 / 4-5 / 407 |
| Integrated airline fleeting and crew-pairing decisions |
Cc:130 |
OR/MS / 48 / 4-5 / 423 |
| Facilitation practices in decision workshops |
Ea:130 |
OR/MS / 48 / 4-5 / 453 |
| Perceptions of business student’s feature requirements in educational web sites |
Fc:130 |
OR/MS / 48 / 4-5 / 491 |
| Today’s solution and tomorrow’s problem: The business process outsourcing risk management puzzle |
Af:130 |
OR/MS / 48 / 3 / 241 |
| Workplace design: A new managerial imperative |
Ag:130 |
OR/MS / 48 / 3 / 261 |
| It’s more than a desk: Working smarter through leveraged office design |
Ag:130 |
OR/MS / 48 / 3 / 263 |
| The development of organizational social capital: Attributes of family firms |
Bc:130 |
OR/MS / 48 / 3 / 273 |
| Belbin’s team role model: Development, validity and applications for team building |
Bc:130 |
OR/MS / 48 / 3 / 277 |
| Managing the global talent pool: Sovereignty, treaty and intergovernmental networks |
Af:130 |
OR/MS / 48 / 2 / 131 |
| Behavior in operations management: Assessing recent findings and revisiting old assumptions |
Bc:130 |
OR/MS / 48 / 2 / 149 |
| Ethnographic study of collaborative knowledge work |
Bd:130 |
OR/MS / 48 / 2 / 151 |
| Beyond predictable workflows: Enhancing productivity in artful business processes |
Bd:130 |
OR/MS / 48 / 2 / 155 |
| Identity dynamics in occupational dirty work: Integrating social identity and system justification perspectives |
Ag:130 |
OR/MS / 48 / 1 / 19 |
| Customer behavioral intentions for online purchases: An examination of fulfillment method and customer experience level |
Fc:130 |
OR/MS / 48 / 1 / 85 |
| Acquiring and applying knowledge in transnational teams: The roles of cosmopolitans and locals |
Ff:130 |
OR/MS / 48 / 1 / 101 |
| Stakeholder influence in organizational survival |
Af:130 |
OR/MS / 47 / 6 / 607 |
| Measuring switching costs in IT outsourcing services |
Fa:130 |
OR/MS / 47 / 6 / 679 |
| Customer orientation, conflict and innovativeness in Japanese sales departments |
Af:130 |
OR/MS / 47 / 5 / 489 |
| Charting the development of emotion recognition from 6 years of age |
Ba:130 |
OR/MS / 47 / 5 / 519 |
| Knowledge gathering, team capabilities and project performance in challenging work environments |
Bc:130 |
OR/MS / 47 / 5 / 521 |
| Beyond self-interest revisited |
Bc:130 |
OR/MS / 47 / 5 / 523 |
| A cognitive model of CEO dismissal: Understanding the influence of board perceptions, attributions and efficacy beliefs |
Bd:130 |
OR/MS / 47 / 5 / 527 |
| Improving customer service operations at Amazon.com |
Cd:130 |
OR/MS / 47 / 5 / 551 |
| Demographics and behavior of internet users in China |
Fc:130 |
OR/MS / 47 / 5 / 573 |
| An OR/MS approach to managing Nanzan Gakuen (Nanzan Educational Complex): From the strategic to the daily operational level |
Cc:130 |
OR/MS / 47 / 4 / 417 |
| Bases of e-store loyalty: Perceived switching barriers and satisfaction |
Fc:130 |
OR/MS / 47 / 4 / 461 |
| When is contracting preferable to employment? An exploration of management and worker perspectives |
Af:130 |
OR/MS / 47 / 3 / 243 |
| A prompting procedure for increasing sales in a small pet store |
Af:130 |
OR/MS / 47 / 3 / 245 |
| Statistical analysis of factors affecting high school students’ ethics in Lamphun province (Thailand) |
Bc:130 |
OR/MS / 47 / 3 / 269 |
| Schedule recovery: Unplanned absences in service operations |
Cd:130 |
OR/MS / 47 / 3 / 299 |
| When is contracting preferable to employment? An exploration of management and worker perspectives |
Ag:130 |
OR/MS / 47 / 2 / 145 |
| Women’s perceptions of organizational culture, work attitudes and role-modeling behaviors |
Ba:130 |
OR/MS / 47 / 2 / 153 |
| Team composition |
Bc:130 |
OR/MS / 47 / 2 / 155 |
| Tell me why I don’t like Mondays: Investigating day of the week effects on job satisfaction and psychological well-being |
Ba:130 |
OR/MS / 47 / 1 / 35 |
| The influence of purchase situation on buying center structure and involvement: A select meta-analysis of organizational buying behavior research |
Bc:130 |
OR/MS / 47 / 1 / 37 |
| Antecedents and consequences of group potency: A study of self-managing service teams |
Bz:130 |
OR/MS / 47 / 1 / 41 |
| Personal innovativeness social influences and adoption of wireless internet services via mobile technology |
Fa:130 |
OR/MS / 47 / 1 / 93 |
| IT outsourcing configuration: Research into defining and designing outsourcing arrangements |
Fd:130 |
OR/MS / 47 / 1 / 107 |
| Consumers’ moral philosophies: Identifying the idealist and the relativist |
Ea:130 |
OR/MS / 46 / 6 / 655 |
| Risky choices and correlated background risk |
Ef:130 |
OR/MS / 46 / 6 / 657 |
| Breaking down the wall of codes: Evaluating non-financial performance measurement |
Bd:130 |
OR/MS / 46 / 5 / 511 |
| ‘Kindergarten cop’: Paternalism and resistance in a high-commitment workplace |
Ba:130 |
OR/MS / 46 / 4 / 393 |
| The fallacy of misplaced leadership |
Bb:130 |
OR/MS / 46 / 4 / 397 |
| The impact of gender similarity on employee satisfaction at work: A review and reevaluation |
Bc:130 |
OR/MS / 46 / 4 / 401 |
| The antecedents of middle managers’ strategic contribution: The case of a professional bureaucracy |
Bd:130 |
OR/MS / 46 / 4 / 403 |
| The impact of high performance work on industry-level outcomes |
Bd:130 |
OR/MS / 46 / 3 / 273 |
| Are laterborns more innovative and nonconforming consumers than firstborn? A Darwinian perspective |
Db:130 |
OR/MS / 46 / 3 / 301 |
| Is out of sight, out of mind? An empirical study of social loafing in technology-supported groups |
Bc:130 |
OR/MS / 46 / 2 / 141 |
| Eliciting informative feedback: The peer-prediction method |
Bz:130 |
OR/MS / 46 / 2 / 151 |
| A model of consumer web navigational behavior: Conceptual development and application |
Fc:130 |
OR/MS / 46 / 2 / 205 |
| A systems approach to appraisal mechanisms in emotion |
Fb:130 |
OR/MS / 46 / 1 / 99 |
| The service volunteer – loyalty chain: An exploratory study of charitable not-for-profit service organizations |
Aa:130 |
OR/MS / 45 / 6 / 603 |
| Emotional bidders – An analytical and experimental examination of consumers’ behavior in a priceline-like reverse auction |
Dc:130 |
OR/MS / 45 / 6 / 661 |
| Innovation and attention to detail in the quality improvement paradigm |
Ag:130 |
OR/MS / 45 / 3 / 251 |
| Human resource management and the permeable organization: The case of the multi-client call center |
Ah:130 |
OR/MS / 45 / 3 / 255 |
| The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer |
Bb:130 |
OR/MS / 45 / 3 / 261 |
| Team learning from mistakes: The contribution of cooperative goals and problem-solving |
Bc:130 |
OR/MS / 45 / 3 / 263 |
| Distal and local group learning: Performance trade-offs and tensions |
Bc:130 |
OR/MS / 45 / 3 / 265 |
| Managing knowledge in the dark: An empirical study of the reliability of capability evaluations |
Bd:130 |
OR/MS / 45 / 3 / 269 |
| Decision support for the career field selection process of the US Air Force Academy |
Ea:130 |
OR/MS / 45 / 3 / 313 |
| Multiple-attribute decision support system based on fuzzy logic for performance assessment |
Ec:130 |
OR/MS / 45 / 3 / 319 |
| How do people take into account weight, strength and quality of segregated vs. aggregated data? Experimental evidence |
Ee:130 |
OR/MS / 45 / 3 / 331 |
