| Perfect sampling for nonhomogeneous Markov chains
and hidden Markov models |
210:Y |
429 |
| Using ranked set sampling with cluster randomized designs for
improved inference on treatment effects |
220:Y |
431 |
| Sample size and power of survival trials in
group sequential design with delayed treatment effect |
240:Y |
433 |
| Dense graph limits under respondent-driven sampling |
290:Y |
435 |
| The screening and ranking algorithm for change-points
detection in multiple samples |
290:Y |
437 |
| RAPTT: An exact two-sample test in high dimensions
using random projections |
290:Y |
441 |
| Parsimonious and efficient likelihood composition
by Gibbs sampling |
290:Y |
445 |
| Global corporation rollout of ruggedized handheld devices:
A Lean Six Sigma case study |
314:Y |
447 |
| Quality management in heavy duty manufacturing industry:
TQM vs. Six Sigma |
314:Y |
449 |
| Implementation of continuous improvement based on
Lean Six Sigma in small- and medium-sized enterprises |
314:Y |
451 |
| Lean Six Sigma and innovation:
An exploratory study among UK organisations |
314:Y |
453 |
| A paired-test method to verify service speed improvement
in the Six Sigma approach: A restaurant’s case study |
314:Y |
455 |
| Creating ambidexterity through quality management |
319:Y |
457 |
| Testing the dimensionality of the quality management construct |
319:Y |
459 |
| Modern analytics and the future
of quality and performance excellence |
319:Y |
461 |
| Application of SERVQUAL and fuzzy quality function deployment to
service improvement in service centres of electronics companies |
323:Y |
463 |
| A performance measurement framework
for service-oriented marketing |
334:Y |
465 |
| Valuation of the option of abandoning ISO 9001 certification:
An empirical study in Spain |
342:Y |
469 |
| Applying the Malcolm Baldrige National Quality Award criteria:
An approach to strengthen organizational memory
and process innovation |
343:Y |
471 |
| How can social networking sites help build customer loyalty?
An empirical investigation |
350:Y |
473 |
| Bypassing the dinosaurs? How middle managers become
the missing link in lean implementation |
410:Y |
477 |
| Key success factors for quality management implementation:
Evidence from the public sector |
410:Y |
479 |
| Motivations for implementing TQM through the EFQM model in
Spain: An empirical investigation |
410:Y |
481 |
| TQM in public administration organizations:
An application of data envelopment analysis in the police service |
490:Z |
483 |
| A simple two-sample Bayesian t-test for hypothesis testing |
511:Y |
485 |
| Data-driven confidence interval estimation incorporating prior
information with an adjustment for skewed data |
511:Y |
487 |
| A meta-analysis of missing data and non-compliance data
in clinical endpoint bioequivalence studies |
513:Y |
489 |
| Generalizing quantile regression for counting process with
applications to recurrent events |
529:Y |
493 |
| Bayesian nonparametric longitudinal data analysis |
551:Y |
495 |
| The role of perceived quality risk
in pricing remanufactured products |
640:A |
497 |
| How to implement and apply robust design:
Insights from industrial practice |
660:M |
501 |
| SEM of service quality to predict overall patient satisfaction
in medical clinics: A case study |
670:S |
503 |
| Guiding the guides:
Developing indicators of tour guides’ service quality |
670:Y |
507 |
| Key performance indicators measurement in service business:
A fuzzy VIKOR approach |
670:Y |
509 |
| Quality assurance and its impact from higher education
institutions’ perspectives: Methodological approaches,
experiences and expectations |
680:T |
511 |
| Guiding and modeling quality improvement
in higher education institutions |
680:T |
515 |
| Practice what you preach:
Quality of education in education on quality |
680:T |
519 |
| Exploring drivers of student satisfaction and dissatisfaction:
An assessment of impact-asymmetry and impact-range |
680:T |
523 |
| Assimilation or contrast? Status inequality,
judgment of product quality and product choices in markets |
690:Y |
527 |
| A conceptual framework for the implementation
of quality management systems |
690:Y |
531 |
| Do integrated products and services increase customer satisfaction?
The case of the mobile industry in Korea |
690:Y |
535 |
| Estimation of DPMO and EGPMO for higher-the-better
and lower-the-better quality characteristics for quality evaluation |
710:Y |
539 |
| Framework for the generic process of diagnosis
in quality problem solving |
740:Y |
541 |
| Quality excellence in complex supply networks:
EFQM excellence model reconsidered |
790:Y |
545 |
| The latent state hazard model,
with application to wind turbine reliability |
820:Y |
549 |
| Standardization of quality and reliability tests in the auto-parts
industry: A structured approach concerning thermal systems |
830:M |
551 |
| A semiparametric software reliability model for analysis
of a bug-database with multiple defect types |
850:Y |
553 |
| Modularity’s impact on the quality and productivity of embedded
software development: A case study in a Hong Kong company |
850:Y |
555 |
| Journal Contents |
|
559 |
| Subject Index |
|
603 |
| Author Index |
|
607 |
