QCAS / Volume 63 / Issue 1-2

Title Cat:App Page
How to Use this Journal 1
Classification Code Structure 3
Journal List 5
Two-sample testing in high dimensions 210:Y 17
Empirical likelihood confidence intervals for complex sampling designs 210:Y 19
Fractional imputation in survey sampling: A comparative review 220:Y 23
Same old story: On non-use and resistance to the telephone and social media 230:Y 25
Respondent-driven sampling bias induced by community structure and response rates in social networks 230:Y 27
Rank tests from partially ordered data using importance and MCMC sampling methods 290:Y 29
The epistemological basis for quality management 310:Y 31
Enablers of Six Sigma: Contextual framework and its empirical validation 314:Y 33
Six Sigma adoption in public utilities: A case study 314:Y 37
The knowledge transfer process in Six Sigma subsidiary firms 314:Y 41
A quality requirement analysis method using content analysis of SNS 329:Y 43
Are customers willing to pay for corporate social responsibility? A study of individual-specific mediators 332:Y 45
Dependency relationships between critical factors of quality and employee satisfaction 334:A 49
Developing a short-form measure for personal excellence for use among university students in Taiwan 339:T 53
High-performance work practices and organizational performance in small firms: The role of guanxi 339:Y 57
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital 339:Y 61
Implementation and certifying ISO 14001 in Portugal: Motives, difficulties and benefits after ISO 9001 certification 342:Y 63
How innovativeness and institution affect ISO 9000 adoption and its effectiveness: Evidence from small and medium enterprises in China 342:Y 67
Effect of sustainability oriented innovation practices on the overall organizational performance: An empirical examination 390:Y 71
Challenges and design of a data-oriented complaint and failure management 390:Y 73
Does intensive social network management lead to positive effects in quality practices? 390:Y 77
Impact of quality management practices on quality performance and financial performance: Evidence from Indian manufacturing companies 410:Y 79
Planning and reorganizing quality management organizations: An empirical analysis of current practice 410:Y 81
Development and validation of a measurement instrument for assessing quality management practices in hospitals: An exploratory study 490:B 85
Lessons from the history of Samsung’s SCM innovations: Focus on the TQM perspective 490:Y 87
Korean Standard Quality Excellence Index for strategic quality planning and improvement 490:Y 91
Technostress from mobile communication and its impact on quality of life and productivity 490:Y 95
Hypothesis testing for automated community detection in networks 511:Y 97
Confidence intervals for the ratio of two Poisson rates under one-way differential misclassification using double sampling 512:Y 99
Exploiting structure of maximum likelihood estimators for extreme value threshold selection 512:Y 101
Modeling extreme hurricane damage using the generalized Pareto distribution 519:Y 103
Comparing two binary diagnostic tests with repeated measurements 529:Y 105
A dose-schedule finding design for phase I-II clinical trials 529:Y 107
Optimizing two-level supersaturated designs using swarm intelligence techniques 529:Y 109
k-sample upper expectation linear regression: Modeling, identifiability, estimation and prediction 541:Y 111
Nonparametric estimation of interval reliability for discrete-time semi-Markov systems 551:Y 113
The Volvo robust engineering system: How to make robust design work in an industrial context 660:M 115
Implementing service innovations in European hotels 670:S 119
Teaching principles and fundamentals of business excellence to undergraduate students through a game 680:T 123
Productivity as an indication of quality in higher education: The views of employed graduates in Greece 680:T 127
High-quality academic teachers in business school. The case of The University of Gdansk, Poland 680:T 131
Seven keys for implementing the self-evaluation, periodic evaluation and accreditation (AVA) method, to improve quality and student satisfaction in the Italian higher education system 680:T 133
Operational process improvement in medical TQM: A case study of human error in using devices 690:B 137
Factors affecting patient satisfaction: An exploratory study for quality management in health-care sector 690:B 141
Learning to create value through the ‘balanced scorecard’ model: An empirical study 710:Y 145
Journal Contents 149