Improved design of proportional integral derivative charts |
110:Y |
481 |

Should exponentially weighted moving average and cumulative sum charts be used with Shewhart limits? |
110:Y |
485 |

Determining the actual time of a variance increment or reduction using the moving range control chart |
110:Y |
487 |

Properties of the T2 control chart when parameters are estimated |
110:Y |
489 |

Capability indices and conformance to specification: The motivation for using Cpm |
120:Y |
491 |

Capability index for relational functions: Inferential procedures |
120:Y |
497 |

A survey technique for procuring honest responses |
210:Y |
503 |

A new variance estimator for a two-phase restratified sample with PPS sampling at both phases |
210:Y |
507 |

The non-central chi-square chart with two-stage samplings |
210:Y |
513 |

Nonparametric model calibration estimation in survey sampling |
210:Y |
517 |

Foundations for quality management of scientific data products |
310:Y |
523 |

Monotonic robust optimal control policies for the time-quality trade-offs in concurrent new product development (NPD) |
322:M |
527 |

Tell me why I don’t like Mondays: Investigating day of the week effects on job satisfaction and psychological well-being |
334:A |
529 |

Improve your audit interviews |
341:Y |
531 |

Your customers are talking, but are you listening? |
350:Y |
533 |

Manage complaints to enhance loyalty |
350:Y |
535 |

The application of manufacturing cost of quality elements to arts and cultural organizations: An exploratory study |
440:Z |
537 |

Implementation of a holistic model for quality in higher education |
T |
539 |

Approximate confidence interval for standard deviation of nonnormal distributions |
511:Y |
543 |

Confidence intervals for proportions estimated by group testing with groups of unequal size |
512:Y |
547 |

Response modeling methodology (RMM) – maximum likelihood estimation procedures |
520:Y |
553 |

The efficiencies of fractional factorial designs |
524:Y |
555 |

Grey models in seasonal time series forecasting |
544:Y |
559 |

Robust adaptive estimators for binary regression models |
549:Y |
565 |

Nonparametric estimation of the lower tail dependence ╏ in bivariate copulas |
551:Y |
569 |

Establishing customer relationship management framework in nursing homes |
670:B |
573 |

The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis |
670:S |
577 |

The relationship between service quality, customer satisfaction and customer loyalty: A study on the management consulting industry |
670:S |
581 |

An investigation of the measurements systems analysis “analytic method” for attribute gages |
710:Y |
583 |

Testing for dependency of failure times in life testing |
820:Y |
589 |

A δ-shock maintenance model for a deteriorating system |
840:M |
591 |

Maintenance optimization of equipment by linear programming |
840:M |
593 |