Control charts based on models derived from differential equations 
110:Y 
185 
A note on the ARL of twosided Bernoullibased CUSUM control charts 
110:Y 
189 
A multivariate sign EWMA control chart 
110:Y 
191 
A control chart based on sample ranges for monitoring the covariance matrix of the multivariate processes 
111:Y 
195 
Doublesampling control charts for attributes 
112:Y 
197 
Combining linktracing sampling and cluster sampling to estimate totals and means of hidden human populations 
210:Y 
199 
Calibration estimation using exponential tilting in sample surveys 
230:Y 
203 
Design for estimation: Identifying auxiliary vectors to reduce nonresponse bias 
230:Y 
205 
A research agenda for Six Sigma research 
314:Y 
207 
The bright side of failure 
319:Y 
211 
Lessons in loyalty: There’s a better way to measure customer loyalty and boost business growth 
319:Y 
213 
Learning from others to adapt quality management to the future 
331:Y 
215 
Firm performance, corporate governance and executive compensation in hightech businesses 
339:A 
217 
An award journey for business excellence: The case study of a public sector unit 
343:A 
219 
Prioritization of the determinants of customer satisfaction: A simultaneous equation approach in ordinal endogenous setup 
350:Y 
223 
The impact of wordofmouth communication on attribute evaluation 
350:Y 
225 
Supplier cost evaluation: Estimating the excess costs of purchased components 
359:M 
227 
Quality improvement vs. advertising support: Which strategy works better for a manufacturer? 
440:Y 
229 
Missing data in a stochastic Dollo model for binary trait data, and its application to the dating of ProtoIndoEuropean 
510:Z 
233 
Confidence intervals for the mean of a population containing many zero values under unequalprobability sampling 
511:Y 
235 
Patterns on an ancient artifact: A coincidence? 
517:Z 
237 
Estimating and testing zones of abrupt change for spatial data 
519:Y 
239 
Screening for fuel economy: A case study of supersaturated designs in practice 
520:Y 
241 
A splitplot experiment with factordependent wholeplot sizes 
520:Y 
243 
A class of three level designs for definite screening in the presence of secondorder effects 
520:Y 
247 
Exchange algorithms for constructing model robust experimental designs 
520:Y 
249 
Optimal and efficient crossover designs for test control study when subject efforts are random 
520:Y 
251 
Structural testing of 2×2 factorial effects: An analytic plan requiring fewer observations 
529:Y 
253 
Diagnostics analysis for logBirnbaumSaunders regression models with censored data 
540:Y 
255 
Non parametric maximum likelihood analysis of clustered current status data with the gamma–frailty Cox model 
551:Y 
257 
Beyond ERP implementation: The moderating effect of knowledge management of business performance 
610:A 
259 
Understanding elearning service quality of a commercial bank by Kano’s model 
610:S 
261 
Mathematical model of the occurrence of human error in manufacturing processes 
660:M 
263 
Quality quandaries: Lean nursing 
670:B 
267 
Responsibility for product quality problems in sequential manufacturing: A case study from the meat industry 
670:M 
269 
On the science of management with measurement 
710:A 
273 
Prediction of reliability of an arbitrary system from a finite population 
820:Y 
275 
Rollercoaster failure rates and mean residual life functions with application to the extended generalized inverse Gaussian model 
820:Y 
277 
Reliability and maintenance modeling for systems subject to multiple dependent competing failure processes 
820:Y 
279 
A simulation model for improving the maintenance of high cost systems, with application to an offshore oil installation 
840:Y 
281 
Journal Contents 

283 