Category: 390 (Other)

Title Cat:App Page
The moderating effect of competitive status on the relationship between customer satisfaction and retention 390:Y QCAS / 66 / 3-4 / 221
The impact of technological innovation on product quality: The moderating role of firm size 390:Y QCAS / 66 / 1-2 / 47
Antecedents of hypermarket service quality in the United Arab Emirates 390:Y QCAS / 64 / 5-6 / 441
Investigating consumer confusion in the retailing context: The causes and outcomes 390:Y QCAS / 64 / 3-4 / 233
Quality management and excellence in the third sector: Examining European Quality in Social Services (EQUASS) in non-profit social services 390:Y QCAS / 64 / 3-4 / 237
Impact of total quality services on financial performance: Role of service profit chain 390:Y QCAS / 64 / 3-4 / 241
Optimal stop-loss reinsurance: A dependence analysis 390:Y QCAS / 63 / 3-4 / 305
Effect of sustainability oriented innovation practices on the overall organizational performance: An empirical examination 390:Y QCAS / 63 / 1-2 / 71
Challenges and design of a data-oriented complaint and failure management 390:Y QCAS / 63 / 1-2 / 73
Does intensive social network management lead to positive effects in quality practices? 390:Y QCAS / 63 / 1-2 / 77
On the role of impact evaluation of quality assurance from the strategic perspective of quality assurance agencies in the European higher education area 390:T QCAS / 62 / 4 / 331
An experimental investigation on the innate relationship between quality and refactoring 390:Y QCAS / 62 / 4 / 333
Assessing the organisational impact of external quality assurance: Hypothesising key dimensions and mechanisms 390:Y QCAS / 62 / 3 / 211
A business process management capabilities perspective on organization performance 390:Y QCAS / 61 / 1-2 / 59
The power of intangibles in high-profitability firms 390:Y QCAS / 57 / 4 / 345
What’s the big idea? 390:Y QCAS / 55 / 5-6 / 485
Signaling quality through specialization 390:Y QCAS / 54 / 5-6 / 497
Back in circulation: Free up assets and reinvest them in the community to achieve true SR 390:Y QCAS / 54 / 4 / 337
A critique of the concept of a national qualifications framework 390:Y QCAS / 50 / 4 / 421
Classical approach to contemporary TQM: An integrated conceptual TQM model as perceived in Tamil classical literature 390:Z QCAS / 49 / 3 / 297
TQM is a must for success, but not sufficient for survival: A conceptual framework as contemplated in ancient Tamil literature in India 390:Z QCAS / 49 / 3 / 299
A decision support system for solving quality problems using case-based reasoning 390:Y QCAS / 49 / 2 / 171
The end of quality? 390:Y QCAS / 48 / 2 / 171
Doctoral TQM research: A study of themes, directions and trends 390:Y QCAS / 47 / 2 / 159
Emerging countries and business excellence 390:Y QCAS / 46 / 3 / 303
Integration of value analysis and total quality management: The way ahead in the next millennium 390:Y QCAS / 46 / 1 / 61
Integration of value analysis and total quality management: The way ahead in the next millennium 390:Y QCAS / 46 / 1 / 63
Variation and concepts of quality in student learning 390:A QCAS / 45 / 3 / 291