| Four decades of research on quality: Summarizing, trendspotting and looking ahead |
390:Y |
QCAS / 68 / 5-6 / 401 |
| Questioning the efficacy of quality assurance frameworks for teaching and learning: A case study from East Africa |
390:T |
QCAS / 67 / 5-6 / 399 |
| Operational excellence, organizational culture and agility: The missing link? |
390:Y |
QCAS / 67 / 1-2 / 67 |
| Identifying helpful quality-related reviews from social media
based on attractive quality theory |
390:Y |
QCAS / 67 / 1-2 / 71 |
| The moderating effect of competitive status on the relationship between customer satisfaction and retention |
390:Y |
QCAS / 66 / 3-4 / 221 |
| The impact of technological innovation on product quality: The moderating role of firm size |
390:Y |
QCAS / 66 / 1-2 / 47 |
| Antecedents of hypermarket service quality in the United Arab Emirates |
390:Y |
QCAS / 64 / 5-6 / 441 |
| Investigating consumer confusion in the retailing context: The causes and outcomes |
390:Y |
QCAS / 64 / 3-4 / 233 |
| Quality management and excellence in the third sector:
Examining European Quality in Social Services (EQUASS) in non-profit social services |
390:Y |
QCAS / 64 / 3-4 / 237 |
| Impact of total quality services on financial performance: Role of service profit chain |
390:Y |
QCAS / 64 / 3-4 / 241 |
| Optimal stop-loss reinsurance: A dependence analysis |
390:Y |
QCAS / 63 / 3-4 / 305 |
| Effect of sustainability oriented innovation practices
on the overall organizational performance: An empirical examination |
390:Y |
QCAS / 63 / 1-2 / 71 |
| Challenges and design of a data-oriented complaint and failure management |
390:Y |
QCAS / 63 / 1-2 / 73 |
| Does intensive social network management lead to positive effects in quality practices? |
390:Y |
QCAS / 63 / 1-2 / 77 |
| On the role of impact evaluation of quality assurance
from the strategic perspective of quality assurance agencies
in the European higher education area |
390:T |
QCAS / 62 / 4 / 331 |
| An experimental investigation on the innate relationship
between quality and refactoring |
390:Y |
QCAS / 62 / 4 / 333 |
| Assessing the organisational impact of external quality assurance:
Hypothesising key dimensions and mechanisms |
390:Y |
QCAS / 62 / 3 / 211 |
| A business process management capabilities perspective on organization performance |
390:Y |
QCAS / 61 / 1-2 / 59 |
| The power of intangibles in high-profitability firms |
390:Y |
QCAS / 57 / 4 / 345 |
| What’s the big idea? |
390:Y |
QCAS / 55 / 5-6 / 485 |
| Signaling quality through specialization |
390:Y |
QCAS / 54 / 5-6 / 497 |
| Back in circulation: Free up assets and reinvest them in the community to achieve true SR |
390:Y |
QCAS / 54 / 4 / 337 |
| A critique of the concept of a national qualifications framework |
390:Y |
QCAS / 50 / 4 / 421 |
| Classical approach to contemporary TQM: An integrated conceptual TQM model as perceived in Tamil classical literature |
390:Z |
QCAS / 49 / 3 / 297 |
| TQM is a must for success, but not sufficient for survival: A conceptual framework as contemplated in ancient Tamil literature in India |
390:Z |
QCAS / 49 / 3 / 299 |
| A decision support system for solving quality problems using case-based reasoning |
390:Y |
QCAS / 49 / 2 / 171 |
| The end of quality? |
390:Y |
QCAS / 48 / 2 / 171 |
| Doctoral TQM research: A study of themes, directions and trends |
390:Y |
QCAS / 47 / 2 / 159 |
| Emerging countries and business excellence |
390:Y |
QCAS / 46 / 3 / 303 |
| Integration of value analysis and total quality management: The way ahead in the next millennium |
390:Y |
QCAS / 46 / 1 / 61 |
| Integration of value analysis and total quality management: The way ahead in the next millennium |
390:Y |
QCAS / 46 / 1 / 63 |
| Variation and concepts of quality in student learning |
390:A |
QCAS / 45 / 3 / 291 |
