Phase II control charts for monitoring dispersion when parameters are estimated 
110:Y 
185 
A distributionfree phase II CUSUM procedure for monitoring service quality 
119:Y 
189 
Process capability in industry: Setting preliminary statistical specification limits 
120:Y 
191 
Modelling illegal drug participation 
230:B 
193 
Forecasting daily political opinion polls using the fractionally cointegrated vector autoregressive model 
230:Z 
195 
Estimating population size with linktracing sampling 
290:B 
197 
Inference for respondentdriven sampling with misclassification 
290:Y 
199 
Spectrum estimation from samples 
290:Y 
201 
Building a new culture for quality management in the era of the Fourth Industrial Revolution 
310:Y 
203 
Strengthening employee participation and commitment to continuous improvement through middle manager trustworthy behaviors 
312:Y 
207 
Combined analysis of service expectations and perceptions in lodging industry through quality function deployment 
313:Y 
211 
A quality management approach to guide the executive management team through the product/service innovation process 
319:Y 
215 
Enabling relationship learning in intrafirm professional service teams 
332:Y 
217 
Assessment of the ISO 9001 functioning of an example of relations with suppliers development: Empirical study for transitional economy conditions 
342:Y 
219 
Empirical study on status of preparation for ISO 9001:2015 
342:Y 
221 
ISO 9001:2015 – a questionable reform. What should the implementing organizations understand and do? 
342:Y 
225 
The expert experience in adopting ESQUAL scale 
342:Y 
227 
Customer relationship management and customer satisfaction: The mediating role of relationship quality 
359:Y 
231 
Investigating consumer confusion in the retailing context: The causes and outcomes 
390:Y 
233 
Quality management and excellence in the third sector:
Examining European Quality in Social Services (EQUASS) in nonprofit social services 
390:Y 
237 
Impact of total quality services on financial performance: Role of service profit chain 
390:Y 
241 
Acceptance of Taguchi’s quality philosophy and practice by lean practitioners in apparel manufacturing 
410:Y 
245 
Do plant inspections predict future quality? The role of investigator experience 
490:M 
247 
Testing and confidence intervals for high dimensional proportional hazards models 
511:Y 
251 
Goodnessoffit tests for high dimensional linear models 
511:Y 
253 
Statistical inference based on randomly generated auxiliary variables 
512:Y 
255 
Random forest missing data algorithms 
513:Y 
257 
A new Bayesian dosefinding design for drug combination trials 
517:B 
259 
Comparison and assessment of epidemic models 
519:B 
261 
Considerations on testing secondary endpoints in group sequential design 
520:Y 
263 
Optimal designs for dose response curves with common parameters 
520:Y 
265 
Bayesian nonparametrics for stochastic epidemic models 
551:B 
267 
A practitionerâ€™s guide to best practices in data visualization 
559:Y 
269 
A cognitive diagnosis model for continuous response 
590:Y 
271 
On modelling and estimation for the relative risk and risk difference 
590:Y 
273 
Service quality appraisal: A study of interactions 
670:S 
275 
The distinction between academic standards and quality: Implications for transnational higher education 
680:T 
279 
Reinforcement learning from comparisons: Three alternatives are enough, two are not 
680:Y 
281 
Managing servicespecific and openposting block sizes when allocating operating room time 
690:B 
283 
Towards a triadic quality measurement framework for US healthcare 
690:B 
285 
Process control and economic cost design for total quality management 
720:Y 
287 
Conceptual modeling of the failure management process in the manufacturing industry 
740:Y 
291 
Bayesian failurerate modeling and preventive maintenance optimization 
810:Y 
295 
Conditionbased maintenance policies for systems with multiple dependent components: A review 
810:Y 
297 
Small sample reliability growth modeling using a grey systems model 
820:Y 
301 
Quantifying similarity in reliability surfaces using the probability of agreement 
820:Y 
305 
Integration method for reliability assessment with multisource incomplete accelerated degradation testing data 
820:Y 
309 
Analyzing degradation data with a random effects spline regression model 
820:Y 
313 
Remaining useful life prediction for lithiumion batteries using a quantum particle swarm optimizationbased particle filter 
830:Y 
315 
Choosing reliability inspection plan for interval censored data 
830:Y 
319 
Risk assessment on the EA6B aircraft utilizing Bayesian networks 
830:Y 
323 
Meeting overall reliability requirements for heats of steel: A case study 
830:Y 
327 
An imperfect software debugging model considering irregular fluctuation of fault introduction rate 
850:Y 
331 
Journal Contents 

335 