| Yield-based process capability indices for non-normal continuous data |
120:Y |
171 |
| Making sense of quality philosophies |
310:Y |
175 |
| How does Six Sigma influence creativity and corporate performance through exploration and exploitation? |
314:Y |
177 |
| A review of Six Sigma belt system for manufacturing small and medium-sized enterprises |
314:Y |
181 |
| The ascent of quality 4.0: How the new age of quality came to be and what it might look like in 20 years |
319:Y |
185 |
| An empirical study on decision making for quality requirements |
320:Y |
187 |
| A new proposal to improve the customer competitive benchmarking in QFD |
323:Y |
191 |
| A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services |
323:Y |
193 |
| Exploring the impact of higher management’s leadership styles on Lean management |
333:A |
197 |
| Achieving business excellence through self-assessment for personal and professional excellence |
339:Y |
199 |
| What auditors think about audit quality – A new perspective on an old issue |
341:Y |
201 |
| Linking ISO 9000 (QMS), ISO 26000 (CSR) with accreditation requirements for quality indicators in higher education |
342:T |
205 |
| ISO 14001 standard: Literature review and theory-based research agenda |
342:Y |
207 |
| Customer and employee perceptual congruence in service
co-production |
350:Y |
211 |
| Analytical modeling of supply chain quality management coordination and integration: A literature review |
351:Y |
215 |
| Development of a quantification model for the cost of loss of image with customer complaints |
359:A |
219 |
| The moderating effect of competitive status on the relationship between customer satisfaction and retention |
390:Y |
221 |
| Design and analysis of confirmation experiments |
520:Y |
225 |
| Construction of optimal run order in design of experiments |
521:Y |
227 |
| Response surface optimization in the presence of internal noise with application to optimal alignment of carbon nanotubes |
525:Y |
229 |
| Implementing error rate checks to improve the data quality in the Victorian Audit of Surgical Mortality |
670:B |
233 |
| Do electronic health records affect quality of care? Evidence from the HITECH Act |
670:B |
235 |
| The impact of internal service quality on preventable adverse events in hospitals |
670:B |
239 |
| Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare |
670:B |
243 |
| Quo vadis, (e-)service quality? Towards a sustainability paradigm |
670:S |
247 |
| A model for evaluation of customer satisfaction with banking service quality in an uncertain environment |
670:Y |
249 |
| Challenges of implementing quality in European higher education: An expert perspective |
680:T |
251 |
| Implementation of quality assurance standards in European higher education: Does context matter? |
680:T |
255 |
| ‘Skipping the quality abracadabra’: Academic resistance to quality management in Finnish higher education institutions and quality managers’ strategies to handle it |
680:T |
259 |
| Does teacher training actually work? Evidence from a large-scale randomized evaluation of a national teacher training program |
680:T |
261 |
| In search of quality: Measuring higher education service quality (HiEduQual) |
680:T |
263 |
| Benefit-risk assessment for binary diagnostic tests |
690:B |
267 |
| Quality overprovision in cable television markets |
690:Y |
271 |
| A spatial modeling approach for linguistic object data: Analyzing dialect sound variations across Great Britain |
690:Z |
273 |
| Improving risk assessment for customer-oriented FMEA |
740:Y |
277 |
| A two-stage online monitoring procedure for high-dimensional data streams |
790:Y |
281 |
| An adaptive two-stage Bayesian model averaging approach to planning and analyzing accelerated life tests under model uncertainty |
820:Y |
285 |
| The impact of a network split on cascading failure processes |
820:Y |
287 |
| End of performance prediction of lithium-ion batteries |
830:Y |
291 |
| Group maintenance: A restless bandits approach |
830:Y |
295 |
| Failure mode and effect analysis with extended grey relational analysis method in cloud setting |
830:Y |
299 |
| Journal Contents |
|
303 |
