Multivariate control charts based on the JamesStein estimator 
119:Y 
185 
Fast integervalued algorithms for optimal allocations under
constraints in stratified sampling 
210:Y 
187 
Importance sampling for option Greeks with discontinuous payoffs 
210:Y 
189 
Estimation after selection from uniform populations
with unequal sample size 
240:Y 
191 
The ubiquitous Ewens sampling formula 
290:Y 
193 
Asymptotically valid and exact permutation tests
based on twosample Ustatistics 
290:Y 
195 
Assessment of exponential methods of estimation under
nonresponse in twooccasion successive sampling 
290:Y 
197 
The rhetoric and reality of Lean: A multiple case study 
314:Y 
199 
Quality assurance in the political context:
In the midst of different expectations and conflicting goals 
319:Y 
203 
The effect of collaboration quality on collaboration performance:
Empirical evidence from manufacturing SMEs
in the Republic of Korea 
339:Y 
205 
Keep calm and prepare for ISO 9001:2015 
342:Y 
207 
Assessing the organisational impact of external quality assurance:
Hypothesising key dimensions and mechanisms 
390:Y 
211 
Implementing the balanced scorecard:
Its effect on the job environment 
410:Y 
213 
Impact of implementation of quality management systems on
internal communications and external relations at schools 
410:Y 
217 
Application of just in time as a total quality management tool:
The case of an aluminium foundry manufacturing 
410:Y 
219 
The EPSI model as the main factor for identifying
customer satisfaction: Empirical research 
440:Y 
221 
Why organizations fail: Models and cases 
490:Y 
225 
Confidence regions and intervals
for metaanalysis model parameters 
511:Y 
227 
Did Massachusetts health care reform lower mortality?
No according to randomization inference 
512:B 
229 
Estimation and inference on central mean subspace
for multivariate response data 
512:Y 
231 
Covariance matrix estimation for leftcensored data 
515:Y 
233 
Understanding and addressing the
unbounded “likelihood” problem 
519:Y 
235 
Analysis of an unreplicated 22
factorial experiment
performed in a continuous process 
529:Y 
237 
Optimal designs for comparing curves 
529:Y 
239 
Mitigating bias in generalized linear mixed models:
The case for Bayesian nonparametrics 
551:Y 
241 
A nonparametric test for Granger causality in distribution with
application to financial contagion 
551:Y 
243 
Simulationbased fully Bayesian experimental design
for mixed effects models 
559:Y 
245 
The monitoring and improvement of surgicaloutcome quality 
670:B 
247 
Linking business strategy to service failures
and financial performance: Empirical evidence
from the US domestic airline industry 
670:Z 
249 
Ranking Romanian academic departments
in three fields of study using the gindex 
680:T 
253 
Bringing Kaizen to the classroom:
Lessons learned in an operations management course 
680:T 
257 
Public administrators’ engagement in services cocreation:
Factors that foster and hinder organisational
learning about citizens 
690:S 
259 
Bayesian life test planning for loglocationscale
family of distributions 
820:Y 
263 
Prioritization of QFD customer requirements
based on the law of comparative judgments 
830:Y 
267 
Maintenance scheduling of geographically distributed assets
with prognostics information 
840:Y 
271 
Total productive maintenance in support processes:
An enabler for operation excellence 
840:Y 
273 
Journal Contents 

275 