Process tracking and monitoring based on discrete jumping model 
112:Y 
369 
Some perspectives on nonparametric statistical process control 
130:Y 
371 
Signed sequential rank CUSUMs 
190:Y 
373 
A nonparametric adaptive sampling strategy for online monitoring of big data streams 
210:Y 
375 
Recent developments in systematic sampling: A review 
210:Y 
377 
Small sample inference for probabilistic index models 
210:Y 
379 
Small area estimation of general parameters under complex sampling designs 
210:Y 
381 
Designing of variables modified chain sampling plan based on the process capability index with unknown mean and variance 
220:Y 
383 
An alternative approach to accept on zero and accept on one sampling plans 
220:Y 
387 
The effect of probing “don’t know” responses on measurement quality and nonresponse in surveys 
230:Y 
391 
Interval estimation of latent variable scores in item response theory 
230:Y 
393 
An efficient procedure for calculating sample size through statistical simulations 
240:Y 
395 
Estimating desired sample size for simple random sampling of a skewed population 
240:Y 
397 
Multilevel rejection sampling for approximate Bayesian computation 
290:Y 
399 
Speeding up MCMC by delayed acceptance and data subsampling 
290:Y 
401 
Hazard ratio estimation in small samples 
290:Y 
403 
The sample size required in importance sampling 
290:Y 
405 
Healthy and effective leadership behavior through a leadership development program 
312:Y 
407 
Lean six sigma deployment and maturity models: A critical review 
314:Y 
409 
Integration of Six Sigma to traditional quality management theory: An empirical study on organizational performance 
314:Y 
413 
Uncovering differences and similarities among quality function deploymentbased methods in design for X: Benchmarking in different domains 
323:Y 
417 
An Integrated approach to project management using the Kano model and QFD: An empirical case study 
323:Y 
421 
Open lines: Improving your organization’s communication flow can boost productivity 
329:Y 
425 
What motivates employees to participate in continuous improvement activities? 
339:T 
427 
Does the implementation of quality standards freeze action modes? 
342:Y 
431 
Managing customer life cycle through knowledge management capability: A contextual role of information technology 
350:Y 
433 
Exploring the impact of product service quality on buyer commitment and loyalty in B to B relationships 
359:Y 
437 
Antecedents of hypermarket service quality in the United Arab Emirates 
390:Y 
441 
Linking quality with social and financial performance: A contextual, ethicsbased approach 
440:Y 
445 
The battle for customer loyalty: An examination of customer loyalty in the goods and services domain 
490:Y 
447 
Bayesian estimation of dynamic cumulative residual entropy for classical Pareto distribution 
512:Y 
451 
Parametric inference based on judgement post stratified
Samples 
512:Y 
453 
Causal inference: A missing data perspective 
512:Y 
455 
Test for highdimensional regression coefficients using refitted crossvalidation variance estimation 
515:Y 
457 
Marginal maximum likelihood estimation of SAR models with missing data 
517:Y 
459 
Clustering overdispersed data with mixed feature types 
519:Y 
461 
Ball divergence: Nonparametric two sample test 
519:Y 
463 
Spatial capturerecapture with partial identity: An application
to camera traps 
519:Y 
465 
Analyzing twostage experiments in the presence of
Interference 
520:Y 
467 
Random networks, graphical models and exchangeability 
552:Y 
471 
Statistical engineering: An idea whose time has come? 
590:Y 
473 
Measuring tourists’ satisfaction and loyalty: A perception approach 
670:S 
475 
How R helps Airbnb make the most of its data 
670:Y 
479 
Managing quality crossroads in healthcare: An integrative supply chain perspective 
690:B 
483 
The effect of waiting time on patient perceptions of care quality 
690:B 
487 
Quality and statistical thinking in a parliament and beyond 
690:Y 
491 
Insights into the antecedents of fastfood purchase intention
and the relative positioning of quality 
690:Z 
495 
An economic offline quality control approach for unstable production process 
720:Y 
499 
Journal Contents 

503 
Subject Index 

543 
Author Index 

547 