| A performance measurement framework
for service-oriented marketing |
334:Y |
QCAS / 62 / 5-6 / 465 |
| Valuation of the option of abandoning ISO 9001 certification:
An empirical study in Spain |
342:Y |
QCAS / 62 / 5-6 / 469 |
| Applying the Malcolm Baldrige National Quality Award criteria:
An approach to strengthen organizational memory
and process innovation |
343:Y |
QCAS / 62 / 5-6 / 471 |
| How can social networking sites help build customer loyalty?
An empirical investigation |
350:Y |
QCAS / 62 / 5-6 / 473 |
| Bypassing the dinosaurs? How middle managers become
the missing link in lean implementation |
410:Y |
QCAS / 62 / 5-6 / 477 |
| Key success factors for quality management implementation:
Evidence from the public sector |
410:Y |
QCAS / 62 / 5-6 / 479 |
| Motivations for implementing TQM through the EFQM model in
Spain: An empirical investigation |
410:Y |
QCAS / 62 / 5-6 / 481 |
| A simple two-sample Bayesian t-test for hypothesis testing |
511:Y |
QCAS / 62 / 5-6 / 485 |
| Data-driven confidence interval estimation incorporating prior
information with an adjustment for skewed data |
511:Y |
QCAS / 62 / 5-6 / 487 |
| A meta-analysis of missing data and non-compliance data
in clinical endpoint bioequivalence studies |
513:Y |
QCAS / 62 / 5-6 / 489 |
| Generalizing quantile regression for counting process with
applications to recurrent events |
529:Y |
QCAS / 62 / 5-6 / 493 |
| Bayesian nonparametric longitudinal data analysis |
551:Y |
QCAS / 62 / 5-6 / 495 |
| Guiding the guides:
Developing indicators of tour guides’ service quality |
670:Y |
QCAS / 62 / 5-6 / 507 |
| Key performance indicators measurement in service business:
A fuzzy VIKOR approach |
670:Y |
QCAS / 62 / 5-6 / 509 |
| Assimilation or contrast? Status inequality,
judgment of product quality and product choices in markets |
690:Y |
QCAS / 62 / 5-6 / 527 |
| A conceptual framework for the implementation
of quality management systems |
690:Y |
QCAS / 62 / 5-6 / 531 |
| Do integrated products and services increase customer satisfaction?
The case of the mobile industry in Korea |
690:Y |
QCAS / 62 / 5-6 / 535 |
| Estimation of DPMO and EGPMO for higher-the-better
and lower-the-better quality characteristics for quality evaluation |
710:Y |
QCAS / 62 / 5-6 / 539 |
| Framework for the generic process of diagnosis
in quality problem solving |
740:Y |
QCAS / 62 / 5-6 / 541 |
| Quality excellence in complex supply networks:
EFQM excellence model reconsidered |
790:Y |
QCAS / 62 / 5-6 / 545 |
| The latent state hazard model,
with application to wind turbine reliability |
820:Y |
QCAS / 62 / 5-6 / 549 |
| A semiparametric software reliability model for analysis
of a bug-database with multiple defect types |
850:Y |
QCAS / 62 / 5-6 / 553 |
| Modularity’s impact on the quality and productivity of embedded
software development: A case study in a Hong Kong company |
850:Y |
QCAS / 62 / 5-6 / 555 |
| Dynamic sampling allocation and design selection |
210:Y |
QCAS / 62 / 4 / 307 |
| Importance sampling for reliability evaluation
with stochastic simulation models |
210:Y |
QCAS / 62 / 4 / 309 |
| Sample size re-estimation designs in confirmatory clinical trials:
Current state, statistical considerations and practical guidance |
240:Y |
QCAS / 62 / 4 / 311 |
| Model-based distance sampling |
290:Y |
QCAS / 62 / 4 / 317 |
| Inference for post-change parameters after sequential
CUSUM test under AR(1) model |
290:Y |
QCAS / 62 / 4 / 319 |
| Factors in the path from lean to patient safety:
Six Sigma, goal specificity and responsiveness capability |
314:Y |
QCAS / 62 / 4 / 321 |
| A study on the effect of learning organization readiness
on employees’ quality commitment:
The moderating effect of leader–member exchange |
329:Y |
QCAS / 62 / 4 / 323 |
| The 4A’s improvement approach:
A case study based on UNI EN ISO 9001:2008 |
342:Y |
QCAS / 62 / 4 / 325 |
| Supply chain quality management and environmental uncertainty:
A contingency perspective |
351:Y |
QCAS / 62 / 4 / 329 |
| An experimental investigation on the innate relationship
between quality and refactoring |
390:Y |
QCAS / 62 / 4 / 333 |
| The challenge of integrating innovation
and quality management practice |
410:Y |
QCAS / 62 / 4 / 337 |
| Quality management and administrative innovation
as firms’ capacity to adapt to their environment |
410:Y |
QCAS / 62 / 4 / 341 |
| A case study on FMEA-based quality improvement
of packaging designs in the TFT-LCD industry |
420:Y |
QCAS / 62 / 4 / 345 |
| Do quality costs still matter? |
440:Y |
QCAS / 62 / 4 / 347 |
| Estimation of a finite population mean and total using
population ranks of sample units |
512:Y |
QCAS / 62 / 4 / 355 |
| A statistical framework for hypothesis testing
in read data comparison studies |
519:Y |
QCAS / 62 / 4 / 359 |
| Optimal sliced Latin hypercube designs |
529:Y |
QCAS / 62 / 4 / 363 |
| Model-robust R-optimal designs in linear regression models |
541:Y |
QCAS / 62 / 4 / 365 |
| Nonparametric variable selection for predictive models
and subpopulations in clinical trials |
551:Y |
QCAS / 62 / 4 / 369 |
| Average entropy: A new uncertainty measure
with application to image segmentation |
590:Y |
QCAS / 62 / 4 / 371 |
| Exploring the mediating role of affective and cognitive
satisfaction on the effect of service quality on loyalty |
670:Y |
QCAS / 62 / 4 / 375 |
| Execution quality: An analysis of fulfillment
errors at a retail distribution center |
690:Y |
QCAS / 62 / 4 / 383 |
| Statistical methods for combining information:
Stryker family of vehicles reliability case study |
830:Y |
QCAS / 62 / 4 / 387 |
| Degradation-based maintenance decision using stochastic filtering
for systems under imperfect maintenance |
840:Y |
QCAS / 62 / 4 / 391 |
| A hard look at software quality |
850:Y |
QCAS / 62 / 4 / 393 |
| Multivariate control charts based on the James-Stein estimator |
119:Y |
QCAS / 62 / 3 / 185 |
| Fast integer-valued algorithms for optimal allocations under
constraints in stratified sampling |
210:Y |
QCAS / 62 / 3 / 187 |
| Importance sampling for option Greeks with discontinuous payoffs |
210:Y |
QCAS / 62 / 3 / 189 |
| Estimation after selection from uniform populations
with unequal sample size |
240:Y |
QCAS / 62 / 3 / 191 |
| The ubiquitous Ewens sampling formula |
290:Y |
QCAS / 62 / 3 / 193 |
| Asymptotically valid and exact permutation tests
based on two-sample U-statistics |
290:Y |
QCAS / 62 / 3 / 195 |
| Assessment of exponential methods of estimation under
nonresponse in two-occasion successive sampling |
290:Y |
QCAS / 62 / 3 / 197 |
| The rhetoric and reality of Lean: A multiple case study |
314:Y |
QCAS / 62 / 3 / 199 |
| Quality assurance in the political context:
In the midst of different expectations and conflicting goals |
319:Y |
QCAS / 62 / 3 / 203 |
| The effect of collaboration quality on collaboration performance:
Empirical evidence from manufacturing SMEs
in the Republic of Korea |
339:Y |
QCAS / 62 / 3 / 205 |
| Keep calm and prepare for ISO 9001:2015 |
342:Y |
QCAS / 62 / 3 / 207 |
| Assessing the organisational impact of external quality assurance:
Hypothesising key dimensions and mechanisms |
390:Y |
QCAS / 62 / 3 / 211 |
| Implementing the balanced scorecard:
Its effect on the job environment |
410:Y |
QCAS / 62 / 3 / 213 |
| Impact of implementation of quality management systems on
internal communications and external relations at schools |
410:Y |
QCAS / 62 / 3 / 217 |
| Application of just in time as a total quality management tool:
The case of an aluminium foundry manufacturing |
410:Y |
QCAS / 62 / 3 / 219 |
| The EPSI model as the main factor for identifying
customer satisfaction: Empirical research |
440:Y |
QCAS / 62 / 3 / 221 |
| Why organizations fail: Models and cases |
490:Y |
QCAS / 62 / 3 / 225 |
| Confidence regions and intervals
for meta-analysis model parameters |
511:Y |
QCAS / 62 / 3 / 227 |
| Estimation and inference on central mean subspace
for multivariate response data |
512:Y |
QCAS / 62 / 3 / 231 |
| Covariance matrix estimation for left-censored data |
515:Y |
QCAS / 62 / 3 / 233 |
| Understanding and addressing the
unbounded “likelihood” problem |
519:Y |
QCAS / 62 / 3 / 235 |
| Analysis of an unreplicated 22
factorial experiment
performed in a continuous process |
529:Y |
QCAS / 62 / 3 / 237 |
| Optimal designs for comparing curves |
529:Y |
QCAS / 62 / 3 / 239 |
| Mitigating bias in generalized linear mixed models:
The case for Bayesian nonparametrics |
551:Y |
QCAS / 62 / 3 / 241 |
| A nonparametric test for Granger causality in distribution with
application to financial contagion |
551:Y |
QCAS / 62 / 3 / 243 |
| Simulation-based fully Bayesian experimental design
for mixed effects models |
559:Y |
QCAS / 62 / 3 / 245 |
| Bayesian life test planning for log-location-scale
family of distributions |
820:Y |
QCAS / 62 / 3 / 263 |
| Prioritization of QFD customer requirements
based on the law of comparative judgments |
830:Y |
QCAS / 62 / 3 / 267 |
| Maintenance scheduling of geographically distributed assets
with prognostics information |
840:Y |
QCAS / 62 / 3 / 271 |
| Total productive maintenance in support processes:
An enabler for operation excellence |
840:Y |
QCAS / 62 / 3 / 273 |
| An application of the linear errors-in-variables model in
semiconductor device performance assessment |
110:Y |
QCAS / 62 / 1-2 / 17 |
| Another look at the EWMA control chart
with estimated parameters |
110:Y |
QCAS / 62 / 1-2 / 19 |
