| Critical factors for Lean and innovation in services: From systematic review to an empirical investigation |
329:S |
QCAS / 68 / 3-4 / 205 |
| The link between people and performance under EFQM excellence model umbrella |
329:Y |
QCAS / 68 / 3-4 / 209 |
| Lean and CSR, contradictions and complementarities: Toward an effective managerial solution |
329:Y |
QCAS / 68 / 3-4 / 211 |
| Integration of customer satisfaction and sustained use of a product for value assessment |
329:Y |
QCAS / 68 / 1-2 / 63 |
| Use of customer satisfaction measurements to drive improvements |
329:Y |
QCAS / 67 / 5-6 / 389 |
| Developing an instrument to measure lean manufacturing maturity and its relationships with operational performance |
329:Y |
QCAS / 65 / 5-6 / 395 |
| Open lines: Improving your organization’s communication flow can boost productivity |
329:Y |
QCAS / 64 / 5-6 / 425 |
| A quality requirement analysis method using content analysis of SNS |
329:Y |
QCAS / 63 / 1-2 / 43 |
| A study on the effect of learning organization readiness
on employees’ quality commitment:
The moderating effect of leader–member exchange |
329:Y |
QCAS / 62 / 4 / 323 |
| Quality improvement of medical wire manufacturing process |
329:M |
QCAS / 59 / 1-2 / 83 |
| Management system design for sustainable excellence:
Framework, practices and considerations |
329:Y |
QCAS / 58 / 4 / 333 |
| Prioritizing improvement projects: Benefits and efforts (B & E) analysis |
329:Y |
QCAS / 58 / 3 / 215 |
| The way to engage: An inside look at how Boeing’s supplier rating system keeps the aviation giant focused on continuous improvement |
329:Y |
QCAS / 57 / 5-6 / 491 |
| Improving the weakest link: A TOC-based framework for small businesses |
329:Y |
QCAS / 56 / 3 / 211 |
| An integrative framework for measuring the extent to which organizational variables influence the success of process improvement programs |
329:A |
QCAS / 51 / 4 / 397 |
| Kanji’s business scorecard |
329:Y |
QCAS / 48 / 2 / 139 |
| Improvement in organizational performance and self-assessment practices by selected American firms |
329:Y |
QCAS / 46 / 5 / 521 |
| Organizational and quality systems development: An analysis via a dynamic simulation model |
329:Y |
QCAS / 46 / 2 / 175 |
