Home
QCAS
OR/MS
Contact
Application: A (Administration/Management)
Applications
: A (Administration/Management)
Title
Cat:App
Page
Cautions on the use of the SERQUAL measure to assess the quality of information systems services
650
:
A
QCAS
/
46
/
1
/
85
Integrating safety and quality: Building to achieve excellence in the workplace
343
:
A
QCAS
/
45
/
6
/
647
Customer value-driven strategies
350
:
A
QCAS
/
45
/
3
/
285
Variation and concepts of quality in student learning
390
:
A
QCAS
/
45
/
3
/
291
An information systems design framework for facilitating TQM implementation
410
:
A
QCAS
/
45
/
3
/
295
More, better, faster from total quality effort
311
:
A
QCAS
/
45
/
2
/
139
A framework for international quality management research: Development and validation of measurement instrument
311
:
A
QCAS
/
45
/
2
/
141
Is quality dead?
311
:
A
QCAS
/
45
/
2
/
143
Integrating business excellence and innovation management: Developing vision, blueprint and strategy for innovation in creative and learning organizations
312
:
A
QCAS
/
45
/
2
/
145
The new competencies of leadership
312
:
A
QCAS
/
45
/
2
/
147
Quality motivation in China: Humanistic and technological
313
:
A
QCAS
/
45
/
2
/
149
The goose that laid the golden egg? A rhetorical critique of Stephen Covey and the effectiveness movement
330
:
A
QCAS
/
45
/
2
/
159
Improving service quality within the supply chain: An Australian study
351
:
A
QCAS
/
45
/
2
/
165
Remember reengineering? The rhetorical appeal of a managerial salvation device
420
:
A
QCAS
/
45
/
2
/
185
A cautionary note about assessing the fit of logistic regression models
540
:
A
QCAS
/
45
/
2
/
203
‘E’quality: Contributing to business excellence
313
:
A
QCAS
/
45
/
1
/
37
Customer complaints handling system: Key issues and concerns
350
:
A
QCAS
/
45
/
1
/
57
Achieving world-class supplier quality
351
:
A
QCAS
/
45
/
1
/
65
Stuff the suggestion box
430
:
A
QCAS
/
45
/
1
/
79
Page 4 of 4
«
1
2
3
4
