| Six Sigma – Strategy for organizational excellence | 
								319:Y | 
								QCAS / 49 / 6 / 643 | 
							
																				
								| Quality management using ISO 9000 for price indices in the UK | 
								342:Y | 
								QCAS / 49 / 6 / 649 | 
							
																				
								| ISO 9000: Outside the iron cage | 
								342:Y | 
								QCAS / 49 / 6 / 653 | 
							
																				
								| ISO 9000 performance in Japanese industries | 
								342:Y | 
								QCAS / 49 / 6 / 655 | 
							
																				
								| ISO quality standards for measuring architectures | 
								342:Y | 
								QCAS / 49 / 6 / 657 | 
							
																				
								| An exploratory study on accounting for quality improvement in China | 
								410:Y | 
								QCAS / 49 / 6 / 661 | 
							
																				
								| The impact of country-of-origin cues on consumer perceptions of product quality: A binational test of the decomposed country-of-origin construct | 
								490:Y | 
								QCAS / 49 / 6 / 665 | 
							
																				
								| Hypothesis testing in mixture regression models | 
								511:Y | 
								QCAS / 49 / 6 / 669 | 
							
																				
								| Comparison of two normal populations with restricted means | 
								512:Y | 
								QCAS / 49 / 6 / 671 | 
							
																				
								| The effectiveness of randomized complete block design | 
								522:Y | 
								QCAS / 49 / 6 / 673 | 
							
																				
								| Nonparametric regression analysis of uncertain and imprecise data using belief functions | 
								540:Y | 
								QCAS / 49 / 6 / 677 | 
							
																				
								| Censored generalized Poisson regression model | 
								540:Y | 
								QCAS / 49 / 6 / 679 | 
							
																				
								| Assessing customer perceptions of website service quality in digital marketing environments | 
								650:Y | 
								QCAS / 49 / 6 / 685 | 
							
																				
								| Physical distribution service quality in internet retailing: Service pricing, transaction attributes and firm attributes | 
								690:Y | 
								QCAS / 49 / 6 / 695 | 
							
																				
								| Silver pellets for improving software quality | 
								850:Y | 
								QCAS / 49 / 6 / 697 | 
							
																				
								| why software reliability growth modeling should define errors of different severity | 
								850:Y | 
								QCAS / 49 / 6 / 699 | 
							
																				
								| Supporting risks in software project management | 
								850:Y | 
								QCAS / 49 / 6 / 703 | 
							
																				
								| Design of multiple cause-selecting charts for multistage processes | 
								110:Y | 
								QCAS / 49 / 5 / 489 | 
							
																				
								| Robust individuals control chart for exploratory analysis | 
								110:Y | 
								QCAS / 49 / 5 / 495 | 
							
																				
								| The run length distribution of the CUSUM with estimated parameters | 
								110:Y | 
								QCAS / 49 / 5 / 499 | 
							
																				
								| Alternatives to the multivariate control chart for process dispersion | 
								111:Y | 
								QCAS / 49 / 5 / 503 | 
							
																				
								| Residual control charts for improving changeover productivity | 
								111:Y | 
								QCAS / 49 / 5 / 507 | 
							
																				
								| Bayesian sampling plans for exponential distribution based on uniform random censored data | 
								111:Y | 
								QCAS / 49 / 5 / 509 | 
							
																				
								| Application of neuro-fuzzy inference for process capability evaluation | 
								120:Y | 
								QCAS / 49 / 5 / 513 | 
							
																				
								| A statistical process control framework for the characterization of variation in batch profiles | 
								130:Y | 
								QCAS / 49 / 5 / 515 | 
							
																				
								| Data quality in statistical process control | 
								190:Y | 
								QCAS / 49 / 5 / 519 | 
							
																				
								| Testing for homogeneity of relative differences under inverse sampling | 
								210:Y | 
								QCAS / 49 / 5 / 523 | 
							
																				
								| Inverse double sampling from mixture populations | 
								210:Y | 
								QCAS / 49 / 5 / 527 | 
							
																				
								| Using system dynamics to illustrate Deming’s system of profound knowledge | 
								310:Y | 
								QCAS / 49 / 5 / 529 | 
							
																				
								| Quality management practices in Indian ISO 9000 certified companies:  An empirical evaluation | 
								342:Y | 
								QCAS / 49 / 5 / 537 | 
							
																				
								| Motivation and efficiency of quality management systems implementation:  A study of Lithuanian organizations | 
								410:Y | 
								QCAS / 49 / 5 / 539 | 
							
																				
								| Quality improvement under budgetary and life-cycle restraints | 
								440:Y | 
								QCAS / 49 / 5 / 545 | 
							
																				
								| John W. Tukey and data analysis | 
								510:Y | 
								QCAS / 49 / 5 / 549 | 
							
																				
								| John Tukey and robustness | 
								510:Y | 
								QCAS / 49 / 5 / 553 | 
							
																				
								| A probability index of the robustness of a causal inference | 
								512:Y | 
								QCAS / 49 / 5 / 557 | 
							
																				
								| Simple pilot procedures for the avoidance of disconnected experimental designs | 
								520:Y | 
								QCAS / 49 / 5 / 559 | 
							
																				
								| Factorial experiments when factor levels are not necessarily reset | 
								520:Y | 
								QCAS / 49 / 5 / 561 | 
							
																				
								| Multiresponse robust design: A general framework based on combined array | 
								529:Y | 
								QCAS / 49 / 5 / 563 | 
							
																				
								| Empiricial study of QS-9000 using principal component analysis and robust regression | 
								540:Y | 
								QCAS / 49 / 5 / 567 | 
							
																				
								| Finite sample properties for the semiparametric estimation of the intercept of a censored regression model | 
								540:Y | 
								QCAS / 49 / 5 / 571 | 
							
																				
								| Knowledge conversion and practical use with information technology in Korean companies | 
								650:Y | 
								QCAS / 49 / 5 / 573 | 
							
																				
								| Quality control in a semi-continuous polymer production process | 
								660:Y | 
								QCAS / 49 / 5 / 575 | 
							
																				
								| Clustering of event sequences for failure root cause analysis | 
								740:Y | 
								QCAS / 49 / 5 / 583 | 
							
																				
								| On the reliability of a two-component series system | 
								820:Y | 
								QCAS / 49 / 5 / 587 | 
							
																				
								| On the application of stochastic models in nuclear power plant maintenance | 
								840:Y | 
								QCAS / 49 / 5 / 591 | 
							
																				
								| Performance evaluation of dynamic monitoring systems:  The waterfall chart | 
								110:Y | 
								QCAS / 49 / 4 / 361 | 
							
																				
								| The reverse moving average control chart for monitoring autocorrelated processes | 
								110:Y | 
								QCAS / 49 / 4 / 365 | 
							
																				
								| The generally weighted moving average control chart for detecting small shifts in the process mean | 
								110:Y | 
								QCAS / 49 / 4 / 369 | 
							
																				
								| A control chart method for ordinal data | 
								111:Y | 
								QCAS / 49 / 4 / 375 | 
							
																				
								| Optimum mean location in a poor-capability process | 
								120:Y | 
								QCAS / 49 / 4 / 377 | 
							
																				
								| Process capability analysis of a product family of larger-the-better | 
								120:Y | 
								QCAS / 49 / 4 / 379 | 
							
																				
								| An empirical indicator of product appearance for process control | 
								190:Y | 
								QCAS / 49 / 4 / 381 | 
							
																				
								| Context-based statistical process control:  A monitoring procedure for state-dependent processes | 
								190:Y | 
								QCAS / 49 / 4 / 383 | 
							
																				
								| Finding optimal estimators in survey sampling using unbiased estimators of zero | 
								210:Y | 
								QCAS / 49 / 4 / 387 | 
							
																				
								| Optimal sampling design under a spatial correlation model | 
								210:Y | 
								QCAS / 49 / 4 / 391 | 
							
																				
								| Two-phase list-assisted RDD sampling | 
								210:Y | 
								QCAS / 49 / 4 / 395 | 
							
																				
								| A new business excellence model from an old Indian philosophy | 
								310:Y | 
								QCAS / 49 / 4 / 401 | 
							
																				
								| The primary drivers for continuous improvement:  The reduction of the triad of waste | 
								310:Y | 
								QCAS / 49 / 4 / 403 | 
							
																				
								| A process for the deployment of corporate quality objectives | 
								321:Y | 
								QCAS / 49 / 4 / 407 | 
							
																				
								| Assessing workforce perception of total quality-based performance measurement:  A case study of a customer equipment servicing organization | 
								334:Y | 
								QCAS / 49 / 4 / 409 | 
							
																				
								| ISO 9000:  Some statistical results for a worldwide phenomenon | 
								342:Y | 
								QCAS / 49 / 4 / 411 | 
							
																				
								| Effects of ISO 9000 certification on firms’ performance:  A vision from the market | 
								342:Y | 
								QCAS / 49 / 4 / 413 | 
							
																				
								| Levels of quality management in certified firms | 
								342:Y | 
								QCAS / 49 / 4 / 415 | 
							
																				
								| Can TQM lift a sinking ship?  A case study | 
								410:Y | 
								QCAS / 49 / 4 / 421 | 
							
																				
								| Reengineering of the laundry service at a university campus:  A continuous-improvement quality-management methodology | 
								420:Y | 
								QCAS / 49 / 4 / 427 | 
							
																				
								| Quality improvement by reducing variation:  A case study | 
								430:Y | 
								QCAS / 49 / 4 / 429 | 
							
																				
								| Management tools for SMEs | 
								430:Y | 
								QCAS / 49 / 4 / 431 | 
							
																				
								| Testing for outliers from a mixture distribution when some data are missing | 
								514:Y | 
								QCAS / 49 / 4 / 443 | 
							
																				
								| Selecting 2m-p designs using a minimum aberration criterion when some two-factor interations are important     m-p is superscript | 
								520:Y | 
								QCAS / 49 / 4 / 447 | 
							
																				
								| Recognition and importance of restrictions on randomization in industrial experimentation | 
								520:Y | 
								QCAS / 49 / 4 / 451 | 
							
																				
								| Non-parametric estimation of distance between groups | 
								551:Y | 
								QCAS / 49 / 4 / 453 | 
							
																				
								| Managing homo sapiens | 
								630:Y | 
								QCAS / 49 / 4 / 457 | 
							
																				
								| A student-centered conceptual model of service quality in higher education | 
								670:Y | 
								QCAS / 49 / 4 / 459 | 
							
																				
								| Environmental uncertainty, strategic orientation and quality management:  A contingency model | 
								690:Y | 
								QCAS / 49 / 4 / 461 | 
							
																				
								| Product robust design and process robust design:  Are they the same?  (No.) | 
								690:Y | 
								QCAS / 49 / 4 / 463 | 
							
																				
								| A conceptual framework for total quality management in software organizations | 
								690:Y | 
								QCAS / 49 / 4 / 465 | 
							
																				
								| Determinants of software quality:  Customer’s perspective | 
								850:Y | 
								QCAS / 49 / 4 / 469 | 
							
																				
								| Economic design of CSP-1 plan under the dependent production process and linear inspection cost | 
								111:Y | 
								QCAS / 49 / 3 / 241 | 
							
																				
								| Multidimensional mixed sampling plans | 
								112:Y | 
								QCAS / 49 / 3 / 243 | 
							
																				
								| Modified nominal/target control charts – A case study in supplier development | 
								112:Y | 
								QCAS / 49 / 3 / 245 |