Risk-adjusted cumulative sum charting procedure
based on multiresponses
| 119:Y | 185 |

Importance sampling in stochastic programming:
A Markov Chain Monte Carlo approach
| 210:Y | 187 |

Model-based sampling design for multivariate geostatistics | 210:Y | 189 |

Sample size methods for constructing confidence intervals
for intra-class correlation coefficient
| 210:Y | 193 |

Organisational performance and innovation in the context of a total
quality management philosophy: An empirical investigation
| 311:Y | 195 |

Change of the quality management culture through
health-promotion activities?
| 313:Y | 199 |

Six Sigma diplomacy:
The impact of Six Sigma on national patterns of corporate culture | 314:Y | 201 |

What sparks quality-driven change programmes in not-for-profit
service sector? Some evidence from the voluntary sector
| 319:Y | 205 |

Three decades of continuous improvement
| 319:Y | 209 |

Modelling continuous improvement maturity in the public sector:
Key stages and indicators | 319:Y | 213 |

Multidimensional and mediating relationships between TQM,
role conflict and role ambiguity: A role theory perspective
| 339:Y | 217 |

Motivations and barriers affecting the implementation
of ISO 14001 in Saudi Arabia: An empirical investigation
| 342:A | 221 |

Standards as catalyst for national innovation and performance:
A capability assessment framework for latecomer countries
| 342:Y | 223 |

Impact of ISO 9001 certification cancellation on business
performance: A case study in Slovenian organizations | 343:Y | 227 |

Compliance–innovation: Integrating quality and
compliance knowledge and practice
| 349:Y | 229 |

Improving hospital performance by use of lean techniques:
An action research project in Brazil
| 410:B | 233 |

The path to excellence of the Portuguese
organisations recognised by the EFQM model
| 410:Y | 237 |

Towards an extended set of production line performance indicators | 420:Y | 241 |

A learning alliance for robust design in product development:
The case of Volvo 3P and Chalmers University of Technology | 430:M | 243 |

Resampling calibrated adjusted empirical likelihood
| 512:Y | 245 |

Higher criticism for large-scale inference,
especially for rare and weak effects
| 512:Y | 247 |

The uncertainty of storm season changes:
Quantifying the uncertainty of autocovariance changepoints | 517:Z | 249 |

Analysis of sequence data under
multivariate trait-dependent sampling | 519:Y | 251 |

Universally optimal designs for two interference models | 520:Y | 253 |

Accounting for nonrandomly sampled data in nonlinear regression
| 542:Y | 255 |

Bayesian inference for multivariate meta-regression
with a partially observed within-study sample covariance matrix | 549:Y | 257 |

Resampling Markov chain Monte Carlo algorithms:
Basic analysis and empirical comparisons
| 559:Y | 259 |

Hospital service quality preferences among culture diversity | 670:B | 261 |

Quality-of-service-aware service selection: A novel approach considering potential service failures and nondeterministic service values | 670:S | 263 |

Service quality management and ecosystem theory | 670:S | 267 |

How perceived service quality influences students’ satisfaction? Teachers’ and students’ perspectives | 680:T | 269 |

Combined analysis of accelerated fixed stress lab and varying stress field data | 830:Y | 271 |

Journal Contents | | 273 |