The rate of false signals in X̄ control charts with estimated limits
A Bayesian estimator of process capability index
Measuring process performance based on expected loss with asymmetric tolerances
A statistical process control approach to selecting a warm-up period for a discrete-event simulation
An alternative class of estimators in two-stage sampling with two auxiliary variables
Ranked set sampling versus simple random sampling in the estimation of the mean and the ratio
Variance estimation by jackknife method under two-phase complex survey design
Survey estimation under informative nonresponse with follow-up
A class of almost unbiased estimators in systematic sampling
Dual frame web-telephone sampling for rare groups
Economic off-line quality control strategy with two types of inspection errors
Merging quality cultures in contract manufacturing
Six Sigma: The role of goals in improvement teams
Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study
Hospital reduces medication errors using DMAIC and QFD
ISO 9001: Could it be better?
Quality audit roles and skills: Perceptions of non-financial auditors and their clients
ISO 9000:2000: The key to quality? An exploratory study
TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty
Meta-analysis of the relationship between quality management practices and firm performance - implications for quality management theory development
Total quality management in a chosen section of the hospitals in Amman, Jordan
Exploring the cornerstone of Wal-Mart's success and competitiveness
Darwinian evolution in parallel universes: A parallel genetic algorithm for variable selection
Detecting answer copying when the regular response process follows a known response model
A comparison of two procedures to select the best binomial population with sequential elimination of interior populations
An experiment to compare Taguchi's product array and the combined array
The decomposition of effects in full factorial experimental design into individual treatment combinations
Bayes optimal sequential trial designs
A-optimal block designs with additional singly replicated treatements
A reference prior for the analysis of a response surface
Minimax designs for the stability of slope estimation on second-order response surfaces
Optimization of multiple response surfaces with secondary constraints for improving a radiography inspection process
The use of a supersaturated experiments in turbine engine development
Imputation of censored response data in a bivariate designed experiment
Further exploratory analysis of split-plot experiments to study certain stratified effects
Explaining correlations by plotting orthogonal contrasts
Nonlinear regression with censored data
Estimation of non-parametric regression for dasometric measures
Using statistics to improve satisfaction
Service guarantee strength: The key to service quality
Internal customer service: Has it improved?
Quality cycles and the strategic manipulation of value
Analysis of two-dimensional gauge repeatability and reproducibility
Bayesian modeling of accelerated life tests with random effects
Managing response time in a call-routing problem with service failure
Software field failure rate prediction before software deployment
Using an FMEA in a service setting
Optimal maintenance time for repairable systems