Graphical representation of run length distributions | 110:Y | 601 |

Multi-resolution wavelets analysis approach for the recognition of concurrent control chart patterns | 110:Y | 603 |

A neural network method for modelling the parameters of a CUSUM chart | 110:Y | 605 |

A computer program to calculate two-stage short-run control chart factors for *(X̄, s)* charts | 111:Y | 609 |

Adjusted loss-function charts with variable sample sizes and sampling intervals | 111:Y | 613 |

Improving process capability of manufacturing process by application of statistical techniques | 120:Y | 617 |

A Bayesian approach for assessing process precision based on multiple samples | 130:Y | 619 |

A phenomenological taxonomy for systematizing knowledge on nonconformances | 190:Y | 623 |

Sampling distributions associated with the multivariate *t* distribution | 210:Y | 627 |

Exemplar sampling: Nonrandom methods of selecting a sample which characterizes a finite multivariate population | 210:Y | 629 |

A diffusion-neural-network for learning from small samples | 210:Y | 631 |

Using spreadsheet solvers in sample design | 210:Y | 633 |

Maintaining race and ethnicity trend lines in U. S. government surveys | 230:Y | 635 |

Robustness of sample size re-estimation with interim binary data for double-blind clinical trials | 240:Y | 639 |

Geometric representation of high dimension, low sample size data | 240:Y | 641 |

Forecasting management philosophy life cycles: A comparative study to Six Sigma and TQM | 310:Y | 643 |

A foundation of trust | 312:A | 647 |

Benchmarking as a tool of strategic management | 324:Y | 649 |

Training: It's not always the answer | 331:T | 651 |

An investigation into issues related to the latest version of ISO 9000 | 342:Y | 653 |

TS 16949 - Where did it come from? | 342:Y | 655 |

Developing a customer-focused culture in the speculative house-building industry | 359:Y | 657 |

Obstacles to TQM implementation in Mexico's maquiladora industry | 410:M | 659 |

The management pattern of adopting TQM in Hong Kong companies | 410:Y | 661 |

Quality management in the logistics industry: An examination and a ten-step approach for quality implementation | 410:Y | 663 |

Quality management practices in Indian service firms | 410:Y | 665 |

Performance measures and quality tools in Portuguese small and medium enterprises: Survey results | 430:Y | 667 |

A concept of optimal quality and an application | 440:Y | 669 |

'Best" for whom? The tension between 'best practice' ERP packages and diverse epistemic cultures in a university context | 450:T | 671 |

Small-sample comparisons for goodness-of-fit statistics in one-way multinomials with composite hypotheses | 511:Y | 675 |

A large deviation approach to normality testing | 511:Y | 677 |

Inferences based on a skipped correlation coefficient | 512:Y | 681 |

Subsampling methods to estimate the variance of sample means based on nonstationary spatial data with varying expected values | 512:Y | 683 |

Dual-response surface optimization: A weighted MSE approach | 520:Y | 685 |

Robustness of a class of partial dialed cross designs to the unavailability of a complete block of observations | 522:Y | 687 |

Minimum *G* aberration design construction and design tables for 24 runs | 524:Y | 689 |

Response surface modeling and optimization in multiresponse experiments using seemingly unrelated regressions | 525:Y | 691 |

A methodology for selecting representative input regions for accelerated testing | 530:Y | 693 |

Robust generalized regression estimation | 549:Y | 695 |

Assessing the relative efficiency of credit union branches using data envelopment analysis | 610:A | 697 |

Assessing and benchmarking maintenance performance in a manufacturing facility: A data envelopment analysis approach | 840:Y | 701 |

Author Index
| | 713 |

Subject Index | | 719 |