Acceptance control charts for non-normal data
Powerful rules for the Hotelling's χ2 control chart
A change-point model for a shift in variance
Determining the time of a permanent shift in the process mean of CUSUM control charts
Two-stage short run (X̄, S) control charts
A new bivariate control chart to monitor the multivariate process mean and variance simultaneously
Joint monitoring of process mean and variability with a single moving average control chart
Designing Bayesian chain sampling plan (BChSP-1) with minimum angle method
Learning by doing: A series of hands-on projects for SPC
Evaluation of nonnormal process capability indices using generalized lambda distribution
An action-research based instrument for monitoring continuous quality improvement
Application of quality control in ICR data capture: 2001 Canadian census of agriculture
A model for evaluating organizational competencies: An application in the context of a quality management initiative
Knowledge management and its relationship with TQM
Usefulness of the EFQM excellence model: Theoretical explanation of the conceptual and methodological issues
A team performance measurement model for continuous improvement
The new ISO 9001 and the problem of ceremonial conformity: How have audit methods evolved?
Measuring the relative efficiency of a firm's ability to achieve organizational benefits after ISO certification
Leadership styles supporting ISO 9000-2000
Reduced quality and an unlevel playing field could make consumers happier
Contributions to two-sample statistics
Testing Fisher, Neyman, Pearson and Bayes
A bootstrap test of stochastic equality of two populations
How surprising is a new record?
Bayesian randomized clinical trials: A decision-theoretic sequential design
Dependent SiZer: Goodness-of-fit tests for time series models
Tables of a truncated standard normal distribution: A singly truncated case
Total quality management, high-commitment human resource strategy and firm performance: An empirical study
Service quality strategy implementation: A model and the case of the Algarve hotel industry
Managing quality in the e-service system: Development and application of a process model
Quality and the scholarship of teaching: Learning from subject review
Bayesian binary segmentation procedure for detecting streakiness in sports
Metadata-driven design of integrated environments for software performance validation
Detecting changes in field reliability using data from a complex factory screen
The reliability and validity of Bayesian measures for hospital profiling: A Monte Carlo assessment
Are maintenance practices for railroad tracks effective?
Impartial evaluation in software reliability practice
Application of neural networks for software quality prediction using object-oriented metrics
Resource-oriented software quality classification models
A decision model for software maintenance