Multivariate control charts for monitoring autocorrelated processes | 111:Y | 361 |

Measuring banking operation performance by applying a process capability index | 120:Z | 365 |

Should observations be grouped for effective process monitoring? | 190:Y | 367 |

Identifiable sampling design for spatial process | 210:Y | 371 |

On power and sample size calculations for Wald tests in generalized linear models | 210:Y | 375 |

Size-biased sampling and discrete nonparametric Bayesian inference | 240:Y | 379 |

Determination of exact sample size in the Bayesian estimation of the difference of two proportions | 240:Y | 385 |

The effect of lot sizing rules on order variability | 240:Y | 387 |

Sample size determination for estimating process precision and process loss based on multiple samples with designated accuracy ratio | 240:Y | 391 |

There is more to quality than continuous improvement: Listening to Plato | 311:Y | 393 |

Weave Six Sigma into the fabric of an organization | 311:Y | 397 |

Managing responsibility: What can be learned from the quality movement? | 311:Y | 399 |

What's wrong with Six Sigma | 319:Y | 403 |

Measuring educational standards | 342:T | 407 |

Sarbanes-Oxley and ISO 9000 | 342:Y | 409 |

An empirical study of the benefits and cost of ISO 9001:2000 compared to ISO 9001/2/3:1994 | 342:Y | 413 |

Theoretical foundation of the EFQM model: The resource-based view | 349:Y | 415 |

The importance of building social capital | 351:Y | 419 |

A critique of the concept of a national qualifications framework | 390:Y | 421 |

Selected quality practices of small manufacturers | 400:M | 425 |

The state of business process reengineering: A search for success factors | 420:Y | 427 |

Using quality management tools to enhance feedback from student evaluations | 430:Y | 429 |

A Bayesian *χ*^{2} test for goodness of fit | 511:Y | 431 |

Confidence intervals for two sample binomial distribution | 511:Y | 433 |

Foundations of probabilistic inference with uncertain evidence | 512:Y | 435 |

A jackknife variance estimator for unequal probability sampling | 515:Y | 437 |

Designing experiments for causal networks | 520:Y | 439 |

Using genetic algorithms to generate mixture-process experimental designs involving control and noise variables | 529:Y | 441 |

Corrected confidence intervals for adaptive nonlinear regression models | 542:Y | 447 |

Runs tests for assessing volatility forecastability in financial time series | 544:Y | 449 |

Robustness against separation and outliers in logistic regression | 549:Y | 451 |

Factor analysis in data mining | 590:Y | 453 |

Perspectives on quality assurance in higher education in Norway | 630:T | 457 |

Patient satisfaction in preoperative assessment clinic: An analysis using SERVQUAL dimensions | 670:B | 459 |

The effects of severity of failure and customer loyalty on service recovery strategies | 670:Y | 463 |

External examiners in new roles: A case study at the Norwegian University of Science and Technology | 690:T | 465 |

Reliability estimation for exponential distribution | 820:M | 467 |

A framework for reliability prediction during product development process incorporating engineering judgements | 820:Y | 469 |

A software tool for reliability estimation | 820:Y | 471 |

Quick simulation methods for estimating the unreliability of regenerative models of large, highly reliable systems | 820:Y | 473 |

Book Contents
| | 480 |