The optimization with the genetic algorithm apporach of the multi-objective, joint economical design of the *X̄* and *R* control charts | 111:Y | 241 |

A distribution-free Shewhart quality control chart based on signed-ranks | 111:Y | 243 |

Performance measures for the Shewhart *X̄* control chart | 111:Y | 247 |

Poisson moving average versus *c* chart for nonconformities | 112:Y | 251 |

Effect of nonnormality on the economic design of warning limit *X̄* charts | 113:Y | 255 |

A simple algorithm to determine the optimal inspection interval | 290:Y | 261 |

Integrated inspection strategy model with inspection errors and positive inspection time lengths | 290:Y | 263 |

Quality: An ethical inquiry | 311:Y | 265 |

To make it 'total': Quality management over subcultures | 313:Y | 267 |

A survey of TQM success factors in the UK | 319:Y | 269 |

Enabling a TQM structure through information technology | 319:Y | 271 |

An analytical framework to measure, benchmark and improve the strategic position of an organization using a quality competitiveness index | 324:Y | 275 |

Training quality managers - Do they practice what they preach? | 331:Y | 281 |

Teamwork and total quality management: A durable partnership | 332:Y | 283 |

Employee satisfaction: Does Kano's model apply? | 334:A | 285 |

Challenges posed to performance management by TQM gurus: Contributions of individual employees versus systems-level features | 334:Y | 289 |

Innovation and attention to detail in the quality improvement paradigm | 339:Y | 291 |

Applying Six-Sigma to supplier development | 351:Y | 293 |

An empirical investigation of the channels that facilitate a total quality culture | 410:Y | 297 |

Head and heart in quality implementation - applying the quality philosophy within Irish healthcare institutions | 410:Y | 299 |

Quality management and organizational context in selected service industries of China | 410:Y | 301 |

Quality problems and their real costs | 440:Y | 305 |

Robust two-sample statistics for testing equality of means: A simulation study | 511:Y | 309 |

Improvement over Bayes prediction in small samples in the presence of model uncertainty | 512:Y | 311 |

A simple more general boxplot method for identifying outliers | 514:Y | 315 |

A note on the noncentrality parameter and effect size estimates for the *F* test in ANOVA | 515:Y | 317 |

Some perspectives on statistical computing | 519:Y | 319 |

The interplay of Bayesian and frequentist analysis | 519:Y | 321 |

Perfect sampling for Bayesian variable selection in a linear regression model | 541:Y | 323 |

Nonparametric Bayesian data analysis | 551:Y | 325 |

The Reverend Thomas Bayes, FRS: A biography to celebrate the tercentenary of his birth | 590:Y | 327 |

Learning curves for processes generating defects requiring reworks | 660:M | 329 |

Linking perceived quality and customer satisfaction to store traffic and revenue growth | 670:S | 331 |

The creation of output and quality in services: A framework to analyze information technology-worker systems | 670:S | 333 |

Integrating quality management practices with knowledge creation processes | 690:Y | 337 |

Estimation of the European customer satisfaction index: Maximum likelihood versus partial least squares. Application to postal services | 710:Y | 339 |

Applying sampling to improve software inspections | 730:Y | 343 |

How to obtain bathtub-shaped failure rate models from normal mixtures | 820:Y | 347 |

A flexible method for estimating the ROC curve | 820:Y | 349 |

A new algorithm to generate beta processes | 820:Y | 351 |