The optimization with the genetic algorithm apporach of the multi-objective, joint economical design of the and R control charts
A distribution-free Shewhart quality control chart based on signed-ranks
Performance measures for the Shewhart control chart
Poisson moving average versus c chart for nonconformities
Effect of nonnormality on the economic design of warning limit charts
A simple algorithm to determine the optimal inspection interval
Integrated inspection strategy model with inspection errors and positive inspection time lengths
Quality: An ethical inquiry
To make it 'total': Quality management over subcultures
A survey of TQM success factors in the UK
Enabling a TQM structure through information technology
An analytical framework to measure, benchmark and improve the strategic position of an organization using a quality competitiveness index
Training quality managers - Do they practice what they preach?
Teamwork and total quality management: A durable partnership
Employee satisfaction: Does Kano's model apply?
Challenges posed to performance management by TQM gurus: Contributions of individual employees versus systems-level features
Innovation and attention to detail in the quality improvement paradigm
Applying Six-Sigma to supplier development
An empirical investigation of the channels that facilitate a total quality culture
Head and heart in quality implementation - applying the quality philosophy within Irish healthcare institutions
Quality management and organizational context in selected service industries of China
Quality problems and their real costs
Robust two-sample statistics for testing equality of means: A simulation study
Improvement over Bayes prediction in small samples in the presence of model uncertainty
A simple more general boxplot method for identifying outliers
A note on the noncentrality parameter and effect size estimates for the F test in ANOVA
Some perspectives on statistical computing
The interplay of Bayesian and frequentist analysis
Perfect sampling for Bayesian variable selection in a linear regression model
Nonparametric Bayesian data analysis
The Reverend Thomas Bayes, FRS: A biography to celebrate the tercentenary of his birth
Learning curves for processes generating defects requiring reworks
Linking perceived quality and customer satisfaction to store traffic and revenue growth
The creation of output and quality in services: A framework to analyze information technology-worker systems
Integrating quality management practices with knowledge creation processes
Estimation of the European customer satisfaction index: Maximum likelihood versus partial least squares. Application to postal services
Applying sampling to improve software inspections
How to obtain bathtub-shaped failure rate models from normal mixtures
A flexible method for estimating the ROC curve
A new algorithm to generate beta processes