Process investment and loss functions: Models and analysis | 130:M | 121 |

Combining link-tracking sampling and cluster sampling to estimate the size of hidden populations | 210:Y | 125 |

Spatial models for line transect sampling | 210:Y | 131 |

Steady-state ranked set sampling and parametric estimation | 210:Y | 135 |

A simple variance estimator for unequal probability sampling with replacement | 210:Y | 139 |

Sample sizes for improved binomial confidence intervals | 240:Y | 143 |

Impact of inspection errors on the lot size problem | 240:Y | 147 |

Can the gurus' concepts cure healthcare? | 310:B | 151 |

Total quality management as a cultural phenomenon | 313:Y | 153 |

Scope projects in 10 steps | 319:Y | 155 |

Employee empowerment: Conceptualization, aims and outcomes | 334:A | 157 |

TQM and ISO 9000 effects on knowledge transferability and knowledge transfers | 342:A | 159 |

Evaluating ISO 9001:2000 implementation using fault tree analysis (FTA) | 342:Y | 161 |

Conceptualizing and exploring the organizational effects of ISO 9000: Insights from the Oresund Bridge project | 343:Y | 163 |

Climate for improvement and the effects on performance in Swedish healthcare - A survey in the County Council of Ostergotland | 410:B | 165 |

Current status of total quality management implementation in the Turkish cement industry | 410:M | 167 |

Improving service quality at Honda | 410:S | 169 |

The relationship between TQM practices and quality performance and the role of formal TQM programs: An Australian empirical study | 410:Y | 171 |

Multidimensional quality assessment of multimedia telecommunications systems for enhancing customer satisfaction | 410:Y | 173 |

Six Sigma and the bottom line | 440:Y | 175 |

Can you pay for quality work? A government case study | 440:Y | 177 |

On the limited value of cost of quality models | 440:Y | 179 |

Two hospitals performance | 490:B | 181 |

Stoner: Built on a strong foundation | 490:Y | 183 |

A statistical test procedure for the shape parameter of a generalized Pareto distribution | 511:Y | 185 |

Significance tests for unsupervised pattern discovery in large continuous multivariate data sets | 511:Y | 187 |

A study of the statistical inference criteria: Can we agree on when to use *Z* versus *t*? | 511:Y | 189 |

The effect of multiple weighting steps on variance estimation | 512:Y | 191 |

Multivariate outlier detection in incomplete survey data; The epidemic algorithm and transformed rank correlations | 514:Y | 197 |

Assessing production quality with nonstandard measurement errors | 515:Y | 201 |

Estimating variances for all sample sizes by the bootstrap | 515:Y | 205 |

Calibrating item families and summarizing the results using family expected response functions | 517:Y | 209 |

Models for value-added modeling of teacher effects | 519:Y | 213 |

A Bayesian approach for multiple response surface optimization in the presence of noise variables | 525:Y | 215 |

Two approaches for improving the dual response method in robust parameter design | 525:Y | 219 |

Accountable business performance measurement for sustainable business excellence | 610:A | 221 |

Integrating Kano's model into web-community service quality | 650:Y | 225 |

Online travel service quality: The role of pre-transaction services | 670:Z | 229 |

A two-sample test for reliability comparison | 820:Y | 231 |