Process investment and loss functions: Models and analysis
Combining link-tracking sampling and cluster sampling to estimate the size of hidden populations
Spatial models for line transect sampling
Steady-state ranked set sampling and parametric estimation
A simple variance estimator for unequal probability sampling with replacement
Sample sizes for improved binomial confidence intervals
Impact of inspection errors on the lot size problem
Can the gurus' concepts cure healthcare?
Total quality management as a cultural phenomenon
Scope projects in 10 steps
Employee empowerment: Conceptualization, aims and outcomes
TQM and ISO 9000 effects on knowledge transferability and knowledge transfers
Evaluating ISO 9001:2000 implementation using fault tree analysis (FTA)
Conceptualizing and exploring the organizational effects of ISO 9000: Insights from the Oresund Bridge project
Climate for improvement and the effects on performance in Swedish healthcare - A survey in the County Council of Ostergotland
Current status of total quality management implementation in the Turkish cement industry
Improving service quality at Honda
The relationship between TQM practices and quality performance and the role of formal TQM programs: An Australian empirical study
Multidimensional quality assessment of multimedia telecommunications systems for enhancing customer satisfaction
Six Sigma and the bottom line
Can you pay for quality work? A government case study
On the limited value of cost of quality models
Two hospitals performance
Stoner: Built on a strong foundation
A statistical test procedure for the shape parameter of a generalized Pareto distribution
Significance tests for unsupervised pattern discovery in large continuous multivariate data sets
A study of the statistical inference criteria: Can we agree on when to use Z versus t?
The effect of multiple weighting steps on variance estimation
Multivariate outlier detection in incomplete survey data; The epidemic algorithm and transformed rank correlations
Assessing production quality with nonstandard measurement errors
Estimating variances for all sample sizes by the bootstrap
Calibrating item families and summarizing the results using family expected response functions
Models for value-added modeling of teacher effects
A Bayesian approach for multiple response surface optimization in the presence of noise variables
Two approaches for improving the dual response method in robust parameter design
Accountable business performance measurement for sustainable business excellence
Integrating Kano's model into web-community service quality
Online travel service quality: The role of pre-transaction services
A two-sample test for reliability comparison