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Journal List
Empirical non-parametric control charts: Estimation effects and corrections
Multivariate quality control chart for autocorrelated processes
An application and use of economic and statistical control chart design for the textile yarn industry
Modified U charts for monitoring and controlling Poisson attribute processes
Sampling design and sample selection through distribution theory
A survey technique for estimating the proportion and sensitivity in a dichotomous finite population
The future of TQM is past. Can TQM be resurrected?
Use basic quality tools to manage your processes
Leadership for improvements in Swedish health care
The real art of strategic planning
Performance measurement and business results
The effect of verbalized emotions on loyalty in written complaints
Perceptual measures of performance: Fact or fiction?
The quality and ethics connection: Toward virtuous organizations
As easy as 10001, 2, 3
Using the Malcolm Baldrige National Award in teaching: One criteria, several perspectives
A comparative analysis of quality management in US and international universities
Bayes/frequentist compromise decision rules for Gaussian sampling
Two-stage designs for identification and estimation of polynomial models
Two statistical paradoxes in the interpretation of group differences: Illustrated with medical school admission and licensing data
Qualitative ordinal scales: The concept of ordinal range
Using logistic regression to evaluate new lid designs
Beyond quality: The information integrity imperative
Six Sigma availability management of information technology in the office of the chief technology officer of Washington, DC
The impact of operational failures on hospital nurses and their patients
Fuzzy set theory based decision model for determining market position and developing strategy for hospital service quality
A service quality and success model for the information service industry
Updating our TQM thinking for a knowledge and service economy
Service quality in higher education using an enhanced SERVQUAL approach
Cross-cultural invariance of measures of satisfaction and service quality
The relationships among quality, value, satisfaction and behavioral intention in health care provide choice: A South Korean study
Continuous improvements of complex technical systems: A theoretical quality management framework supported by requirements management and health management