On the performance of geometric charts with estimated control limits
A review and extension of control limit methods for nonnormal distributions
A computer program to calculate two-stage short-run control chart factors for (X̄, v) and (X̄, √ v) charts
Variation charts for multivariate processes
Proposed short runs multivariate control charts for the process mean
A multivariate control chart for expected changes over time
Improved control charts for attributes
Process capability improvement for multistage processes
Random sampling from low discrepancy sequences: Applications to option pricing
Robust estimation in very small samples
A simulation-based approach to Bayesian sample size determination for performance under a given model and for separating models
The pursuit of sustainable business excellence: Guiding transformation for effective organizational change
Do teams and Six Sigma go together?
Running like a bottled tornado
The stock market's reaction to quality certification: Empirical evidence from Spain
Estimating interrater reliability examiner scoring for a state quality award
Customer process approach to building loyalty
A cross-cultural comparison of top management personality for TQM implementation
TQM readiness level perceived by the administrators working for the central organization of the Ministry of National Education in Turkey
Implementation obstacles for a work-development-oriented TQM strategy
The role of quality tools in improving satisfaction with government
Cost-effectiveness based performance evaluation for suppliers and operations
Setting confidence intervals for bounded parameters
Goodness-of-fit tests for parametric models based on biased samples
The weighted likelihood
Modeling a response with self-generated and externally generated sources of variation
Design optimization using ANOVA
Minimal design augmentation schemes to resolve complex aliasing in industrial experiments
Resistant block designs
Experimental designs for constrained regions
Robust stepwise regression
Toe the line: No more WorldComs
Quality in construction: The situation of the Chilean construction industry
Relationships between blanking force and part geometry vs. clearance, tool wear and sheet thickness
Service quality measurement and the disconfirmation model: Taking care of interpretation
Examining the association between quality and productivity performance in a service organization
Quality management in banking services: An approach to employee and customer perceptions
Quality management in education: Building excellence and equity in student performance
Acquiring new technologies and capabilities: A grounded model of acquisition implementation
Development and validation of a perceived business quality measurement instrument
NASA's experience in improving the microgravity flight development process utilizing the language processing method
The importance of reliability and customization from goods to services
Semiparametric and parametric transformation models for comparing diagnostic markers with paired design