Monitoring processes with data censored owing to competing risks by using exponentially weighted moving average control charts
Using factor effects analysis to improve statistical process control
Chain-deferred [ChDF (c1, c2)]: Two-phase inspection
Improved attribute acceptance sampling plans in the presence of misclassification error
Best linear invariant estimators using ranked set sampling procedure: Comparative study
A perspective on tensions between external quality assurance requirements and institutional quality assurance development: A case study
The long and winding road: The evolution of quality management
Views from below: Academics coping with quality
Kanji's business scorecard
Redesigning a square peg: Total quality management performance appraisals
Impact of ISO 9000 certification on quality management practices: A comparative study
The impact of ISO certification on the levels of awareness and usage of quality tools and concepts: A survey of Turkish manufacturing companies
First to the top
Stock performance of Malcolm Baldrige National Quality Award winning companies
Customer loyalty and supplier quality competition
The relationship between management's perception of total quality service and customer perceptions of service quality
Testing the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs
The asymmetrical and nonlinear effects of store quality attributes on customer satisfaction
The end of quality?
Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis
The state of quality management implementation: A cross-sectional study of quality-oriented companies in Hong Kong
A hospital case study supporting workforce culture re-engineering
Widening quality gap: A historical interpretation
From audit to assessment: A national perspective on an international issue
Quality as politics
A new ranked set sample estimator of variance
Regularization and statistical learning theory for data analysis
The role of statistical design of experiments in Six Sigma: Perspectives of a practioner
A two-stage Bayesian model selection strategy for supersaturated designs
Multistratum response surface designs
Robust design: A simple alternative to Taguchi's parameter design approach
Improving cross-correlation tests through re-sampling techniques
A modified score function estimator for multinomial logistic regression in small samples
Generalized additive multi-mixture model for data mining
Learning from imprecise data: Possibilistic graphical models
Process and product improvement in manufacturing systems with correlated stages
Optimal sorting of raw materials, based on the predicted end-product quality
Research opportunities in service process design
A study on the cognitive and affective components of service quality
Delivering quality, safety and security in aviation